2026-02-13T10:53:02-06:00 2025-06-30 222027092 WITHUM SMITH & BROWN PC 424 MAIN STREET SUITE 800 BUFFALO NY 142023508 990 2024-07-01 161004825 CHILD AND FAMILY SERVICES OF ERIE COUNTY CHIL 7168422750 330 DELAWARE AVENUE BUFFALO NY 14202 ELIZABETH A MCPARTLAND PRESIDENT & CEO 7168422750 2026-02-09 1 1 MARY MADONIA P00405803 7168472651 2026-02-09 2024 2025-03-06 01:10:19Z ELIZABETH A MCPARTLAND 330 DELAWARE AVENUE BUFFALO NY 14202 25670981 0 X CFSBNY.ORG X 1973 NY CHILD AND FAMILY SERVICES OF ERIE COUNTY STRENGTHENS FAMILIES AND PROMOTES THE WELL BEING OF CHILDREN THROUGH PREVENTION, EDUCATION, AND ADVOCACY. 21 21 397 127 0 0 840008 576076 23236432 24970185 514 5682 13907 83533 24090861 25635476 627388 723435 0 0 19147476 20866985 0 0 572864 3819238 3912257 23594102 25502677 496759 132799 15378973 15253022 6277101 6018351 9101872 9234671 X CHILD AND FAMILY SERVICES OF ERIE COUNTY STRENGTHENS FAMILIES AND PROMOTES THE WELL BEING OF CHILDREN THROUGH PREVENTION, EDUCATION, AND ADVOCACY. 0 0 7083171 9326340 RESIDENTIAL TREATMENT SERVICESSEE SCHEDULE O FOR DESCRIPTION. 1645313 723435 2022035 FOSTER CARE AND ADOPTION SERVICES SEE SCHEDULE O FOR DESCRIPTION. 7341350 6957128 COUNSELING AND CLINICAL SERVICESSEE SCHEDULE O FOR DESCRIPTION. 2510121 2395923 DOMESTIC VIOLENCE SERVICESHAVEN HOUSEOBJECTIVE: HAVEN HOUSE PROVIDES SERVICES TO VICTIMS OF DOMESTIC VIOLENCE/INTIMATE PARTNER VIOLENCE IN A CONTINUUM OF SERVICES. THE RESIDENTIAL SERVICES COMPONENT IS COMPRISED OF EMERGENCY SHELTER IN A SAFE, COMFORTABLE, AND CONFIDENTIAL LOCATION AND LONG-TERM TRANSITIONAL HOUSING. THE NON-RESIDENTIAL COMPONENT INCLUDES INDIVIDUAL AND GROUP COUNSELING, ADVOCACY THROUGH THE LEGAL SYSTEM AND WITH CHILD PROTECTIVE SERVICES, HOUSING SERVICES, AND ASSISTANCE WITH FINANCIAL LITERACY. THE MAIN LOCATION OF HAVEN HOUSE IS IN A CONFIDENTIAL LOCATION, AND SATELLITE LOCATIONS ARE LOCATED THROUGHOUT ERIE COUNTY. HAVEN HOUSE IS WELL ESTABLISHED IN THE COMMUNITY AND IS A RECOGNIZED LEADER IN THE PROVISION OF DOMESTIC VIOLENCE/INTIMATE PARTNER VIOLENCE SERVICES. STAFF MEET WITH COMMUNITY COLLABORATORS REGULARLY TO EXPLORE NEW AND EXCITING PARTNERSHIPS. UPDATES/INITIATIVES: WE HAVE MOVED FORWARD WITH OUR PLAN TO EXPAND THE SHELTER DURING THIS PERIOD. OUR SELECTED ARCHITECTURE FIRM DEVELOPED PLANS FOR EXPANSION WITH INPUT FROM STAFF, CURRENT AND FORMER RESIDENTS AND COMMUNITY STAKEHOLDERS. WE RECEIVED INITIAL GRANT FUNDING FROM LOCAL FOUNDATIONS AND WORKED WITH ELECTED OFFICIALS TO PAVE THE WAY FOR THE EXPANSION TO BEGIN. THE PROGRAM WAS THE RECIPIENT OF STRIVE FUNDING FROM THE NYS DEPARTMENT OF CRIMINAL JUSTICE SERVICES RESULTING IN KEY NEW POSITIONS FOR OUR HOTLINE SERVICES AND HIGH RISK TEAM AS PART OF THE COORDINATED COMMUNITY RESPONSE EFFORT. 219 ADULTS WERE PROVIDED SHELTER AT HAVEN HOUSE1,604 CLIENTS RECEIVED ASSISTANCE THROUGH THE COUNSELING AND ADVOCACY PROGRAM17,504 UNIQUE SERVICES PROVIDED TO CLIENTS2,222 24-HOUR HOTLINE CALLS ANSWERED 2757885 4268759 COMMUNITY SERVICESCASE MANAGEMENT SERVICESTHE GOAL OF CASE MANAGEMENT IS TO PROVIDE SERVICES TO AT-RISK YOUTH AND FAMILIES WITH A FOCUS ON STABILIZING THE FAMILY SO THAT CHILDREN ARE SAFE IN THEIR HOME ENVIRONMENT AND FAMILIES CAN REMAIN TOGETHER. CASE MANAGEMENT OFFERS FAMILIES AN ARRAY OF INTERNAL AND EXTERNAL RESOURCES THAT ALLOWS THE FAMILIES AN OPPORTUNITY TO IMPROVE AND PROMOTE POSITIVE CHANGE AND AVOID DISRUPTION WITHIN THE FAMILY STRUCTURE AND AVOID CONGREGATE CARE. THROUGH THE PREVENTIVE (TRADITIONAL AND KINSHIP FAMILIES) AND HIGH FIDELITY WRAPAROUND PROGRAMS, FAMILIES CAN RECEIVE THE SUPPORT AND RESOURCES NEEDED TO ASSIST A CHILD TO REMAIN IN THEIR HOME AND AVOID JUVENILE JUSTICE PLACEMENTS, FOSTER CARE PLACEMENTS AND/OR PREVENT EMERGENCY ROOM VISITS. UPDATES/INITIATIVES:HIGH FIDELITY WRAP CONTINUES TO PROVIDE HOME-BASED SERVICES TO ASSIST YOUTH AND FAMILIES THROUGH STRENGTH-BASED, INDIVIDUALIZED SERVICE PLANNING, LINKAGES, COORDINATION, AND MONITORING OF SERVICES TO IMPROVE AND PROMOTE FAMILY STABILITY. HIGH FIDELITY WRAP SERVED 116 FAMILIES WITH 88% SUCCESSFUL CLOSURE RATE AND ARE CURRENTLY SERVING A TOTAL OF 43 FAMILIES THROUGHOUT ERIE COUNTY. HIGH FIDELITY WRAP HAS BEEN RECOGNIZED BY CCNY AND ERIE COUNTY DEPARTMENT OF SOCIAL SERVICES FOR HAVING A SUCCESSFUL CLOSURE RATE, HELPING FAMILIES ACCOMPLISH THEIR GOALS AND PREVENTING FURTHER SYSTEM PENETRATION. THE PREVENTIVE SERVICES PROGRAM HAS SERVED A TOTAL OF 100 FAMILIES DURING THIS PERIOD. THE PROGRAM HAS CLOSED 70 CASES OF WHICH 34 WERE CLOSED SUCCESSFULLY AND 36 WERE CLOSED UNSUCCESSFULLY. THE PROGRAMS STAFFING AT THE CASE PLANNER LEVEL WAS STABLE DURING THIS PERIOD RESULTING IN THE TEAM SERVING MORE FAMILIES THAN IN RECENT YEARS.YOUTH TRAFFICKING PREVENTIONOBJECTIVE: THE AGENCY BEGAN THIS PROGRAM UPON IT'S TRANSFER FROM ANOTHER LOCAL ORGANIZATION. YTP PROVIDES VOLUNTARY INTENSIVE CASE MANAGEMENT TO YOUTH IN ERIE COUNTY WHO ARE IDENTIFIED AS AT-RISK AND/OR SURVIVORS OF CHILD SEX TRAFFICKING. YOUTH ARE DEFINED AS INDIVIDUALS UNDER THE AGE OF 21. UPDATES/INITIATIVES:THROUGH INTENSIVE CASE MANAGEMENT SERVICES, YOUTH CREATE SERVICE PLAN GOALS THAT AIM TO REDUCE VULNERABILITIES IN THEIR LIVES THAT HAVE LEFT THEM AT-RISK OF EXPERIENCING SEX TRAFFICKING. SPECIFIED GOAL SETTING ALLOWS YOUTH PARTICIPANTS TO LEARN INDEPENDENT SKILLS NECESSARY TO BE SAFE IN THEIR COMMUNITY AND ONLINE AS WELL AS HAVE HEALTHIER RELATIONSHIPS THROUGHOUT THEIR LIVES. PROGRAM STAFF PROVIDE A SAFE, SUPPORTIVE AND NONJUDGEMENTAL ENVIRONMENT TO ALL YOUTH THROUGH THE ENCOURAGEMENT OF YOUTH AUTONOMY AND THE UTILIZATION OF A HARM REDUCTION, TRAUMA-INFORMED APPROACH TO SERVICES.THE PROGRAM ALSO PROVIDES PREVENTION EDUCATION TO OFFER COMMUNITY SUPPORT IN DEFINING HUMAN TRAFFICKING, UNDERSTANDING HOW TRAFFICKING OCCURS, IDENTIFYING THE SIGNS AND RISK FACTORS OF SEX TRAFFICKING AND HOW TO STAY SAFE. YOUTH WORKSHOPS ARE OFFERED MONTHLY TO PROGRAM CLIENTS AND COMMUNITY YOUTH BETWEEN THE AGES OF 12-18. WORKSHOP TOPICS ARE DETERMINED BY YOUTH PARTICIPANTS AND FOCUS ON IDENTIFIED PROTECTIVE FACTORS AGAINST TRAFFICKING (I.E. HEALTHY RELATIONSHIPS, ONLINE SAFETY, SELF-ESTEEM, SETTING BOUNDARIES AND CONSENT).TOTAL NUMBER OF CLIENTS SERVED: 34TOTAL NUMBER OF PROGRAM REFERRALS RECEIVED: 86NUMBER OF COMMUNITY YOUTH-WORKSHOPS HELD: 7AVERAGE NUMBER OF YOUTH ATTENDING WORKSHOPS: 10NUMBER OF ADULT TRAINING COURSES PROVIDED: 7 5268006 6664682 21337840 1 1 0 0 0 0 0 0 0 0 1 0 0 1 1 1 0 1 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 0 1 111 0 1 397 1 0 0 0 0 0 0 0 0 0 0 0 0 X 21 21 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 NY X THE ORGANIZATION 7168422750 330 DELAWARE AVENUE BUFFALO NY 14202 CHRISTINE GARVELLI BOARD MEMBER 0.30 0.60 X 0 0 0 KEVIN O'LEARY BOARD MEMBER/CHAIR 0.30 0.30 X X 0 0 0 WILLIAM LOECHER BOARD MEMBER/SECRETARY 0.30 0.30 X X 0 0 0 LIZARELIS ALI BOARD MEMBER 0.30 X 0 0 0 ELLEN BURKHARDT BOARD MEMBER 0.30 0.30 X 0 0 0 DIANE J CERAVOLO BOARD MEMBER 0.30 0.30 X 0 0 0 ALBERT ERNI BOARD MEMBER 0.30 X 0 0 0 TRACY HENEGHAN BOARD MEMBER 0.30 X 0 0 0 MAGDALENA NICHOLS BOARD MEMBER/VICE CHAIR 0.30 X X 0 0 0 NEIL PAWLOWSKI BOARD MEMBER 0.30 0.60 X 0 0 0 JOHN R RODGERS BOARD MEMBER 0.30 0.30 X 0 0 0 RICHARD A WALL PHD BOARD MEMBER 0.30 0.30 X 0 0 0 JIN YUN BOARD MEMBER/TREASURER 0.30 X X 0 0 0 CHRISTINE CISCO BOARD MEMBER 0.30 0.30 X 0 0 0 KARA OLIVER-PEREZ BOARD MEMBER 0.30 0.30 X 0 0 0 SHANA RICHARDSON BOARD MEMBER 0.30 X 0 0 0 WENDY BARTH BOARD MEMBER 0.30 X 0 0 0 DIANE BESSEL BOARD MEMBER 0.30 X 0 0 0 HEATHER GRESHAM BOARD MEMBER 0.30 X 0 0 0 DOMINIC SELLITTO BOARD MEMBER 0.30 X 0 0 0 DONNA JONES BOARD MEMBER (TO 10/31/24) 0.30 X 0 0 0 ELIZABETH A MCPARTLAND PRESIDENT & CEO 17.35 17.65 X 421954 0 55390 IAN J LONG CHIEL FINANCIAL OFFICER 17.35 17.65 X 266826 0 22941 MARY T CZOPP CHIEF DEVELOPMENT OFFICER 17.35 17.65 X 158085 0 19781 LAURA B YAGER CHIEF RISK OFFICER 17.35 17.65 X 153230 0 12896 ERICA REGER CHIEF HR OFFICER 17.35 17.65 X 195369 0 30852 YVONNE T DUBOIS CHIEF EQUITY & INCL. OFFICER 17.35 17.65 X 122916 0 18277 JULIE M LOESCH CHIEF COMM. PROG. OFFICER 17.35 17.65 X 150021 0 19198 GRETCHEN E SZYMANSKI CHIEF CLIN. PROG. OFFICER 17.35 17.65 X 146199 0 23997 DAVID J BRACKENRIDGE DIRECTOR OF FINANCIAL REPORTING 35.00 X 118476 0 22293 JESSICA M GRAVELLE NURSING SUPERVISOR 35.00 X 125400 0 7874 HAROLD TABI-MENSAH PSYCH NURSE PRACTITIONER 35.00 X 167636 0 17944 LISA HATRICK PSYCH NURSE PRACTITIONER 35.00 X 135606 0 12128 RUQAYYAH RIVERA COLIN PSYCH NURSE PRACTITIONER 35.00 X 140633 0 6437 2302351 0 270008 21 0 1 0 DENISE GIESSERT 6770 BEAR RIDGE ROAD LOCKPORT NY 14094 PSYCHIATRIC CONSULTANT 304560 PEDIATRIC MEDICAL PROVIDERS OF NEW YORK 8 REGENCY COURT BOWMANSVILLE NY 14026 CONTRACTED SERVICES 194352 2 96500 57923 421653 576076 MEDICAID/MEDICARE REVENUE 623990 11817246 11817246 BOARDING INCOME 624100 5654165 5654165 FEES FROM GOVERNMENT AGENCIES 624100 3957945 3957945 FEE FOR SERVICE INSURANCE 624100 3540829 3540829 24970185 5682 5682 20000 57923 35505 -15505 -15505 MISCELLANEOUS 561300 99038 99038 99038 25635476 24970185 0 89215 723435 723435 1728999 338718 1264826 125455 15999410 13567377 2205052 226981 383388 297272 81403 4713 1309389 1069345 220762 19282 1445799 1237162 180435 28202 168699 7188 161511 14686 7777 5925 984 253052 189333 52486 11233 877190 698763 172926 5501 181692 173092 8156 444 34562 24169 10393 811488 562944 243386 5158 290310 229645 56333 4332 PURCHASE OF SERVICES 1194313 948703 154512 91098 REPAIRS AND MAINTENANCE 1184966 490182 659537 35247 FOOD FOR CLIENTS 224626 224626 REIMB BY RELATED ORG -2125000 -2125000 801673 548109 239330 14234 25502677 21337840 3591973 572864 1775710 1955942 3838206 3309463 219985 533566 26232805 18915117 7093770 7317688 275060 345666 2176242 1790697 15378973 15253022 4410611 5106513 558292 71068 1308198 840770 6277101 6018351 X 8793149 8894161 308723 340510 9101872 9234671 15378973 15253022 132799 0 X X 0 1 X 1 1 1 X 3053785 2719294 2530207 840008 576076 9719370 26867980 25201047 25068484 23236432 24970185 125344128 6197 115661 107366 59453 20006 308683 29927962 28036002 27706057 24135893 25566267 135372181 0 0 0 135372181 25737 26748 14477 4390 5682 77034 25737 26748 14477 4390 5682 77034 35837 35166 16627 22350 99038 209018 29989536 28097916 27737161 24162633 25670987 135658233 0.99790 0.99830 0.00060 0.00070 X SCHEDULE A, PART III, LINE 12, EXPLANATION OF OTHER INCOME: MISCELLANEOUS INCOME - 2020 AMOUNT: $ 35,837. 2021 AMOUNT: $ 35,166. 2022 AMOUNT: $ 16,627. 2023 AMOUNT: $ 22,350. 2024 AMOUNT: $ 99,038. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 25000 25000 18557847 12665306 5892541 247783 196714 51069 6573602 5351974 1221628 828573 701123 127450 7317688 DUE FROM AFFILIATES 924740 CFS INVENTORY 22293 OPERATING LEASE - RIGHT-OF-USE ASSETS 843664 1790697 CURRENT PORTION OF OPERATING LEASE LIABILITIES 478555 LONG-TERM OPERATING LEASE LIABILITES, NET 362215 840770 X PART X, LINE 2: TAX STATUS: THE AGENCY IS A NOT-FOR-PROFIT CORPORATION PURSUANT TO SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE (CODE), AND APPROPRIATELY EXEMPT FROM FEDERAL TAXATION UNDER SECTION 501(A) OF THE CODE. FINANCIAL ACCOUNTING STANDARDS BOARD (FASB) ASC 740, ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES, REQUIRES THE RECOGNITION OF INCOME TAX POSITIONS WHEN IT IS MORE-LIKELY THAN-NOT THAT THE POSITION WILL BE SUSTAINED BASED ON THE MERITS OF THE POSITION. MANAGEMENT HAS CONCLUDED THAT THERE ARE NO MATERIAL TAX LIABILITIES THAT REQUIRE RECOGNITION AS OF JUNE 30, 2025 AND 2024. ADOPT-A-FAMILY 77923 57923 20000 35505 77923 57923 20000 35505 35505 -15505 1 FOSTER CHILDREN BOARDING HOME PAYMENTS 41 723435 0 N/A NOT APPLICABLE PART I, LINE 2 CLIENTS (FOSTER CHILDREN) ARE REFERRED TO C&FS BY ERIE COUNTY DEPARTMENT OF SOCIAL SERVICES. C&FS CHILD CARE WORKERS ASSIGN CLIENTS TO FOSTER CARE PARENTS. THEY ARE ENTERED INTO A BILLING SYSTEM ALONG WITH INTAKE AND DISCHARGE DATES ASSOCIATED WITH THE TIME SPENT AT THE FOSTER CARE PARENT. ACCOUNTING THEN PROCESSES FOSTER CARE PARENTS PAYMENTS ON THE 15TH OF THE MONTH BASED ON CLIENTS AGE AND CLASSIFICATION AND TIME SPENT WITH THE FOSTER CARE PARENT. X X X X 0 0 0 0 0 0 0 0 0 ELIZABETH A MCPARTLAND PRESIDENT & CEO 367104 0 54850 0 0 0 53534 0 1856 0 477344 0 0 0 IAN J LONG CHIEL FINANCIAL OFFICER 234295 0 32531 0 0 0 21154 0 1787 0 289767 0 0 0 ERICA REGER CHIEF HR OFFICER 170783 0 24586 0 0 0 15835 0 15017 0 226221 0 0 0 HAROLD TABI-MENSAH PSYCH NURSE PRACTITIONER 167636 0 0 0 0 0 0 0 17944 0 185580 0 0 0 MARY T CZOPP CHIEF DEVELOPMENT OFFICER 138366 0 19719 0 0 0 12670 0 7111 0 177866 0 0 0 GRETCHEN E SZYMANSKI CHIEF CLIN. PROG. OFFICER 127541 0 18658 0 0 0 12132 0 11865 0 170196 0 0 0 JULIE M LOESCH CHIEF COMM. PROG. OFFICER 131113 0 18908 0 0 0 12142 0 7056 0 169219 0 0 0 LAURA B YAGER CHIEF RISK OFFICER 135121 0 18109 0 0 0 11898 0 998 0 166126 0 0 0 FORM 990, PART III, LINE 4A, DESCRIPTION OF PROGRAM SERVICE: RESIDENTIAL TREATMENT THE CHILDREN'S RESIDENTIAL TREATMENT PROGRAM AT CHILD AND FAMILY SERVICES PROVIDES A SAFE, SUPPORTIVE, AND STRUCTURED ENVIRONMENT FOR CHILDREN AND ADOLESCENTS AGES 5-14 WHO ARE TEMPORARILY UNABLE TO REMAIN IN THEIR HOMES DUE TO BEHAVIORAL AND EMOTIONAL CHALLENGES. OUR DEDICATED RESIDENTIAL TEAM WORKS CLOSELY WITH CHILDREN AND THEIR FAMILIES, PROVIDING INDIVIDUALIZED CARE IN A NURTURING, HOMELIKE SETTING. THROUGH THERAPEUTIC INTERVENTIONS, WE HELP YOUTH PROCESS AND HEAL FROM TRAUMATIC EXPERIENCES THAT AFFECT THEIR BEHAVIOR AND FAMILY RELATIONSHIPS. A KEY FOCUS OF OUR PROGRAM IS SUPPORTING FAMILY REUNIFICATION WHENEVER POSSIBLE AND WORKING TOWARD PERMANENCY FOR EVERY CHILD. WE COLLABORATE WITH FAMILIES, CAREGIVERS, AND THE BROADER CHILD WELFARE TEAM TO STRENGTHEN CONNECTIONS, BUILD SKILLS, AND PREPARE CHILDREN FOR A STABLE AND LASTING HOME ENVIRONMENT. BY FOSTERING EMOTIONAL RESILIENCE, PRACTICAL COPING SKILLS, AND POSITIVE RELATIONSHIPS, WE EMPOWER CHILDREN AND ADOLESCENTS TO SUCCESSFULLY TRANSITION HOME OR TO ANOTHER PERMANENT, SUPPORTIVE PLACEMENT, PROMOTING GROWTH, HEALING, AND LIFELONG WELL-BEING. FIFTY-NINE CHILDREN WERE TREATED IN THE RESIDENTIAL TREATMENT FACILITIES: 8 LEE RANDALL JONES COMMUNITY RESIDENCE 7 LEE RANDALL JONES EMERGENCY RESPITE SERVICES 24 CONNER'S CHILDREN'S CENTER RESIDENTIAL TREATMENT CENTER 20 CONNER'S CHILDREN'S CENTER RESIDENTIAL TREATMENT FACILITY FORM 990, PART III, LINE 4B, DESCRIPTION OF PROGRAM SERVICE: FOSTER CARE & ADOPTION SERVICES FOSTER CARE: THE GOAL OF CHILD AND FAMILY SERVICES' FOSTER CARE PROGRAM IS TO STRENGTHEN FAMILIES BY HELPING PARENTS DEVELOP THE SKILLS THEY NEED TO PROVIDE A SAFE AND STABLE ENVIRONMENT FOR THEIR CHILDREN. WHEN A CHILD NEEDS TO BE PLACED AWAY FROM THEIR PARENT FOR A PERIOD DUE TO CONCERNS OF ABUSE, NEGLECT OR MALTREATMENT, THE FOSTER HOME PROVIDES A HEALTHY AND SAFE ENVIRONMENT FOR THE CHILD UNTIL REUNIFICATION CAN OCCUR. UNLIKE ADOPTION, FOSTER CARE IS TEMPORARY; IT IS NOT MEANT TO BE FOREVER. ADOPTION: WHEN CHILDREN CANNOT RETURN TO LIVE SAFELY WITH THEIR BIRTH FAMILIES, CHILD AND FAMILY SERVICES' ADOPTION PROGRAM MATCHES CHILDREN WITH LOVING, COMMITTED FAMILIES WHO WILL PROVIDE PERMANENCY TO THE CHILD THROUGH ADOPTION. ADOPTIONS - 13 NEW FAMILIES CERTIFIED AS FOSTER PARENTS 15 KINSHIP FAMILIES CERTIFIED BECAME FOSTER PARENTS - 1 NUMBER OF CHILDREN THAT WERE PROVIDED CARE 70 UPDATES/INITIATIVES: THE PROGRAM HAS FOCUSED ON STAFF TRAINING AND ONBOARDING DUE TO SEVERAL NEW TEAM MEMBERS JOINING THE PROGRAM DURING THE FISCAL YEAR. SEVERAL POLICIES AND PROCEDURES HAVE BEEN REVIEWED AND UPDATED ALONG WITH A MEDICAL RECORDS ASSESSMENT AND CATCH-UP PROJECT UNDERTAKEN BY THE NEW FOSTER CARE NURSE CASE MANAGER. ADDITIONALLY, SENIOR STAFF HAVE FOCUSED ON THERAPEUTIC FOSTER CARE PROCEDURES AND COMMUNICATION WITH ERIE COUNTY TO REMEDY OUTSTANDING BILLING ISSUES AND PROVIDE ADDITIONAL LAYERS OF SUPPORT FOR OUR FOSTER HOMES. FORM 990, PART III, LINE 4C, DESCRIPTION OF PROGRAM SERVICE: CLINICAL SERVICES CHILD AND FAMILY SERVICES RECOGNIZES THAT HEALTHY FAMILIES ARE THE FOUNDATION OF A STRONG COMMUNITY. OUR OUTPATIENT MENTAL HEALTH CLINIC OFFERS COUNSELING AND PSYCHIATRIC SERVICES IN A CONFIDENTIAL, WELCOMING, AND SUPPORTIVE ENVIRONMENT. WE PROVIDE A WIDE RANGE OF CLINICAL SERVICES FOR CHILDREN, ADOLESCENTS, AND ADULTS. EACH CLIENT RECEIVES A PERSONALIZED TREATMENT PLAN TAILORED TO THEIR UNIQUE STRENGTHS AND NEEDS, WITH TREATMENT LENGTH, APPOINTMENT FREQUENCY, AND THERAPY GOALS DETERMINED COLLABORATIVELY. OUR MULTIDISCIPLINARY TEAM INCLUDES LICENSED CLINICIANS, A PSYCHIATRIST, PSYCHIATRIC NURSE PRACTITIONERS, AND LICENSED PRACTICAL NURSES, ALL WORKING TOGETHER TO PROVIDE COMPREHENSIVE BEHAVIORAL HEALTH CARE. WE CONTINUE TO PRIORITIZE THE DEVELOPMENT OF STRONG COMMUNITY PARTNERSHIPS. A MAJOR FOCUS HAS BEEN STRENGTHENING RELATIONSHIPS WITH LOCAL SCHOOL DISTRICTS. WE NOW PROUDLY SERVE TWO ELMWOOD VILLAGE CHARTER SCHOOL LOCATIONS, EXPANDING ACCESS TO CARE FOR STUDENTS AND FAMILIES IN THOSE COMMUNITIES. CLIENT SERVICES OVERVIEW: 330 DELAWARE AVENUE 1,268 CLIENTS SERVED 3901 GENESEE STREET 1,039 CLIENTS SERVED SATELLITE SITES 139 CLIENTS SERVED HOME AND COMMUNITY SUPPORT SERVICES (HCSS): HCSS PROVIDES A NUMBER OF DIFFERENT HOME AND COMMUNITY-BASED SERVICES TO YOUTH AND FAMILIES TO HELP THEM REACH THEIR GOALS AND PREVENT THE NEED FOR A HIGHER LEVEL OF CARE. IN THE PAST YEAR, HCSS HAS CONTINUED TO OFFER SERVICES TO CLIENTS IN PERSON, WITHIN HOMES AND THE COMMUNITY, AS WELL AS THROUGH TELEHEALTH (BUT MINIMALLY). SIGNIFICANT PROGRESS HAS BEEN MADE IN THE PAST YEAR TO MONITOR THE WAITLIST WHICH HAS RESULTED IN A SIGNIFICANT DECREASE IN THE NUMBER OF CLIENTS ON THE LIST AS WELL AS TIME WAITING FOR MOST SERVICES. CURRENTLY THE LIST HAS UNDER 100 ON IT WHEN PREVIOUSLY IT HAD OVER 200 WAITING FOR SERVICES. THE STAFFING MODEL WAS ALSO ASSESSED AND EFFICIENCY IMPROVED BY PROVIDING CLINICAL SUPPORT TO THE TEAM WITH A PROGRAM MANAGER AND CLINICAL SUPERVISOR. YOUTH ASSERTIVE COMMUNITY TREATMENT (ACT): OUR YOUTH ACT PROGRAM PROVIDES INTENSIVE COMMUNITY-BASED MENTAL HEALTH SERVICES FOR CHILDREN AND YOUTH AGES 10 TO 21 WHO ARE AT RISK OF ENTERINGOR TRANSITIONING HOME FROMHIGH-LEVEL TREATMENT SETTINGS SUCH AS INPATIENT HOSPITALS OR RESIDENTIAL PROGRAMS. THIS MULTIDISCIPLINARY TEAM CONSISTS OF A PSYCHIATRIC NURSE PRACTITIONER, TEAM LEADER, THREE LICENSED IN-HOME MENTAL HEALTH COUNSELORS, TWO FAMILY PEER ADVOCATES, A CLINICAL SUPPORT PROVIDER, AND A PROGRAM ASSISTANT. TOGETHER, THEY WORK COLLABORATIVELY TO PROVIDE INDIVIDUALIZED, COMPREHENSIVE SUPPORT THAT ADDRESSES THE COMPLEX NEEDS OF BOTH YOUTH AND THEIR FAMILIES. THE PROGRAM'S PRIMARY GOAL IS TO HELP YOUTH REMAIN SAFELY AT HOME AND CONNECTED TO THEIR COMMUNITIES WHILE DEVELOPING THE SKILLS NECESSARY TO ACHIEVE LONG-TERM STABILITY. FAMILIES ALSO RECEIVE EDUCATION AND COACHING TO STRENGTHEN ADVOCACY SKILLS AND DEEPEN UNDERSTANDING OF THEIR CHILD'S MENTAL HEALTH DIAGNOSIS AND SYMPTOMS. CHILD AND FAMILY SERVICES REMAINS COMMITTED TO PROVIDING YOUTH ACT SERVICES ACROSS ERIE AND NIAGARA COUNTIES, SUPPORTING 48 FAMILIES THIS PAST YEAR IN BUILDING STRONGER, HEALTHIER FUTURES. OUR PROGRAM CONTINUES TO GROW TO MEET INCREASING COMMUNITY NEEDS, WITH PLANS TO ADD TWO ADDITIONAL TEAMS IN THE COMING MONTHS. EMPLOYEE ASSISTANCE PROGRAM (EAP) OBJECTIVE: CONSISTENT WITH THE AGENCY'S MISSION TO STRENGTHEN FAMILIES AND PROMOTE EMOTIONAL WELL-BEING, THE EMPLOYEE ASSISTANCE PROGRAM (EAP) PROVIDES CONFIDENTIAL COUNSELING, ORGANIZATIONAL CONSULTATION, AND CRISIS RESPONSE SERVICES TO WORKPLACES ACROSS WESTERN NEW YORK. IN FY 2024-2025, EAP SERVED AN AVERAGE OF 187 CONTRACTED ORGANIZATIONS, REPRESENTING 62,638 EMPLOYEES AND HOUSEHOLD MEMBERS. EAP ACHIEVED APPROXIMATELY 98% CONTRACT RETENTION RATE, WHILE ADDING 17 NEW ORGANIZATIONAL CONTRACTS. EAP'S PRIMARY OBJECTIVE IS TO STRENGTHEN WORKFORCE WELL-BEING AND ADVANCE THE OVERALL HEALTH AND RESILIENCE OF THE WESTERN NEW YORK COMMUNITY. UPDATES/INITIATIVES: IN 2025, EAP COMPLETED THE SUCCESSFUL IMPLEMENTATION OF THE ODOO CLIENT AND CASE MANAGEMENT SYSTEM, MODERNIZING ALL ASPECTS OF PROGRAM OPERATIONS, INCLUDING SCHEDULING, DOCUMENTATION, BILLING, AND REPORTING. THIS TRANSITION INCREASED EFFICIENCY, IMPROVED DATA SECURITY, AND PROVIDES REAL-TIME ANALYTICS TO GUIDE QUALITY IMPROVEMENT AND STRATEGIC PLANNING. EAP CONTINUES TO GROW ITS NEWEST SERVICE LINE: THE EXPANDED EAP OPTION IN RESPONSE TO REQUESTS BY EMPLOYERS TO PROVIDE AN INCREASED NUMBER OF SESSIONS FOR MEMBERS. THIS OPTION PROVIDES UP TO EIGHT (8) SESSIONS OF COUNSELING OR COACHING TO EMPLOYEES AND ANYONE LIVING IN THEIR HOUSEHOLD. INCREASING FROM THE STANDARD FOUR (4) TO THE EXPANDED EIGHT (8) SESSIONS GIVES EMPLOYERS THE OPTION TO FURTHER SUPPORT THEIR EMPLOYEES ACHIEVE THEIR WELL-BEING GOALS. DURING THIS PERIOD 4 MORE ORGANIZATIONS (13 TOTAL) HAVE ENGAGED IN THESE EXPANDED SERVICES. A NEW COUNSELOR SUPPORT ROLE WAS ALSO CREATED AS A PROFESSIONAL DEVELOPMENT OPPORTUNITY FOR INDIVIDUALS PURSUING A MASTER OF SOCIAL WORK OR RELATED DEGREE, BUILDING WORKFORCE CAPACITY AND ADVANCING FUTURE BEHAVIORAL HEALTH PROFESSIONALS. 2,255 INDIVIDUAL EMPLOYEES AND FAMILY MEMBERS ENGAGED IN SERVICES THROUGH EAP 191 INFORMATIONAL CALLS CONDUCTED 279 ORGANIZATIONAL LEADERS ENGAGED WITH CONSULTATION REGARDING WORKPLACE OR EMPLOYEE CONCERNS 29 UNIQUE INCIDENT RESPONSES INDIVIDUALS WERE RESPONDED TO, SERVING 280 INDIVIDUALS 9,185 MEMBERS ATTENDED ENRICHMENT TABLING, ORIENTATIONS, AND PRESENTATIONS, IN PERSON AND VIRTUALLY COMMUNITY MEDIATION CENTER (CMC) (3B) OBJECTIVE: THE OBJECTIVE OF CMC IS TO HELP OUR CLIENTS SEEK AND PROMOTE POSITIVE CONFLICT RESOLUTION OPTIONS TO BUILD A MORE PEACEFUL WESTERN NEW YORK COMMUNITY. CMC DOES THIS BY OFFERING ALTERNATIVE DISPUTE RESOLUTION (ADR) SERVICES, PRIMARILY MEDIATION, CONFLICT COACHING AND RESTORATIVE JUSTICE PRACTICES, AS WELL AS SKILLS-BASED TRAINING AND COMMUNITY EDUCATION PROGRAMS. UPDATES/INITIATIVES: THE PROGRAM WENT THROUGH A REBRANDING INITIATIVE DURING THIS FISCAL YEAR RESULTING IN A NAME CHANGE: THE CENTER FOR RESOLUTION AND JUSTICE (CRJ) IS NOW THE COMMUNITY MEDIATION CENTER (CMC). ALSO DURING THIS YEAR, WE HIRED A MANAGER OF PROGRAM OPERATIONS WHO HAS FOCUSED ON UPDATING POLICIES AND PROCEDURES AND IMPLEMENTING MEASURES TO STREAMLINE SERVICES AND REDUCE THE ADMINISTRATIVE LOAD ON STAFF. 1,989 CASES REFERRED FOR SERVICES, REPRESENTING 5,601 INDIVIDUALS 760 ADR CASES 2,543 INDIVIDUALS WERE SERVED IN CRJ CONFLICT RESOLUTION PROGRAMS 49% OF SMALL CLAIMS MEDIATIONS RESULTED IN AGREEMENT. 56% OF CUSTODY MEDIATIONS RESULTED IN AGREEMENT. 54 INDIVIDUAL CONFLICT COACHING SESSIONS WERE HELD. 34 RESTORATIVE JUSTICE SESSIONS WERE HELD. FORM 990, PART VI, SECTION B, LINE 11B CHILD AND FAMILY SERVICES OF ERIE COUNTY'S FORM 990 IS PREPARED BY AN OUTSIDE, INDEPENDENT ACCOUNTING FIRM, THEN REVIEWED BY A DESIGNATED BOARD COMMITTEE (AUDIT COMMITTEE). THE FULL BOARD RECEIVES COPIES OF THE DRAFT 990 PRIOR TO BEING FILED WITH THE INTERNAL REVENUE SERVICE. FORM 990, PART VI, SECTION B, LINE 12C CHILD AND FAMILY SERVICES OF ERIE COUNTY (C&FS) HAS A CONFLICT OF INTEREST POLICY FOR DIRECTORS AND OFFICERS. IN ADDITION, C&FS HAS A CONFLICT OF INTEREST POLICY THAT COVERS ALL EMPLOYEES. C&FS' CORPORATE COMPLIANCE OFFICER PRESENTS A CONFLICT OF INTEREST OR POTENTIAL CONFLICT OF INTEREST TO THE LEADERSHIP TEAM, PRESIDENT & CEO, AND/OR BOARD AS APPLICABLE. DEPENDING ON THE FACTS OF THE SITUATION, THE POLICY MAY REQUIRE THE DIRECTOR, OFFICER, OR EMPLOYEE TO REMOVE THEMSELVES FROM THE TRANSACTION OR POTENTIAL TRANSACTION. ALL BOARD MEMBERS AND KEY EMPLOYEES MUST COMPLETE A CONFLICT OF INTEREST DISCLOSURE STATEMENT ANNUALLY. FORM 990, PART VI, SECTION B, LINE 15 C&FS'S EXECUTIVE COMPENSATION COMMITTEE REVIEWS THE PROPOSED COMPENSATION FOR THE CEO, OFFICERS, AND KEY EMPLOYEES. A COMPARABILITY STUDY UTILIZING LOCAL AND NATIONAL DATA IS USED IN DETERMINING APPROPRIATE COMPENSATION. IN ADDITION, AN INDEPENDENT COMPENSATION CONSULTANT WAS USED TO REVIEW COMPENSATION LEVELS. APPROVAL OF COMPENSATION FOR THE CEO, OFFICERS, AND KEY EMPLOYEES IS DOCUMENTED IN THE MINUTES OF THE EXECUTIVE COMPENSATION COMMITTEE MEETING. FORM 990, PART VI, SECTION C, LINE 19 A SUMMARIZED VERSION OF OUR FINANCIAL RESULTS IS AVAILABLE IN THE ANNUAL REPORT. C&FS'S GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICY ARE NOT ROUTINELY AVAILABLE TO THE PUBLIC. FORM 990, PART XII, LINE 2C: THE PROCESS FOR SELECTION OF AN INDEPENDENT ACCOUNTANT AND ASSUMPTION OF RESPONSIBILITY FOR OVERSIGHT OF THE WORK PERFORMED HAS NOT CHANGED FROM THE PRIOR YEAR. THE BOARD OF DIRECTORS APPROVES THE SELECTION OF AN INDEPENDENT ACCOUNTANT AND THE FINANCIAL STATEMENTS PREPARED BY THEM EACH FISCAL YEAR. STANLEY G FALK SCHOOL 330 DELAWARE AVENUE BUFFALO NY 14202 161285546 PROVIDE K-12 EDUCATIONAL SERVICES TO STUDENTS WITH LEARNING NEEDS. NY 501(C)(3) LINE 2 CHILD AND FAMILY SERVICES OF ERIE COUNTY 1 CHILD AND FAMILY SERVICES FOUNDATION 330 DELAWARE AVENUE BUFFALO NY 14202 161372532 PROVIDE SUPPORT FOR THE BENFIT OF C&FS AND STANLEY G. FALK SCHOOL. NY 501(C)(3) LINE 12A, I CHILD AND FAMILY SERVICES OF ERIE COUNTY 1 0 0 0 1 0 0 0 0 0 1 0 0 0 1 1 0 1 0 0 STANLEY G FALK SCHOOL Q 2125000 BOOKS & RECORDS STANLEY G FALK SCHOOL D 647940 Y/E BOOK BALANCE CHILD & FAMILY SERVICES FOUNDATION D 276800 Y/E BOOK BALANCE