2026-02-09T14:37:31-08:00 2025-09-30 752593210 Sutton Frost Cary LLP 200 E Front St Suite 200 Arlington TX 76011 990 2024-10-01 751548334 METROCREST SERVICES METR 9724462100 1145 N Josey Lane Carrollton TX 75006 GARY HANCOCK CFO 2026-02-09 true true Carroll Elizabeth Arnott P01965628 8176498083 2024 2025-03-06 01:10:19Z TRACY EUBANKS 1145 N Josey Lane Carrollton TX 75006 17932426 false X WWW.METROCRESTSERVICES.ORG X 1977 TX TO PROVIDE HOPE THROUGH PROGRAMS FOR INDIVIDUALS, FAMILIES, AND SENIORS THAT LEAD TO SELF-SUFFICIENCY AND FOSTER INDEPENDENCE. 16 16 78 1601 0 14656313 15837027 6071 0 79101 169771 1399258 1432656 16140743 17439454 13028603 11353300 0 3722162 4236681 30005 7169 1074845 2198571 1946411 18979341 17543561 -2838598 -104107 27010890 26073032 12241443 12073228 14769447 13999804 TO PROVIDE HOPE THROUGH PROGRAMS FOR INDIVIDUALS, FAMILIES, AND SENIORS THAT LEAD TO SELF-SUFFICIENCY AND FOSTER INDEPENDENCE. false false 12738476 9883554 Metrocrest Services helps families, individuals, and seniors who are going through a crisis situation stabilize their lives for a brighter future. We offer a wide range of services including emergency financial assistance focused on housing stability, financial coaching and education, a food pantry, a teaching garden with nutritional coaching, employment coaching and job readiness, programs to help seniors age in place, and seasonal programs focused on children including holiday gifts and summer nutrition. We serve residents of Carrollton, Farmers Branch, Addison, Coppell, and the City of Dallas in Denton County, including residents experiencing homelessness. 2167483 1469750 1463984 METROCREST SERVICES OPERATES A RESALE STORE CONTAINING DONATED MERCHANDISE THAT IS SOLD TO THE PUBLIC. 14905959 true true false false false false false false false true true false false false true true false true false false false false false false true false false false true true false false false false false false false false true false false false false true false false false true 28 0 true 78 true false false false false false true true false 0 false false false false false false false X 16 16 false false false false false false false true true false false true true true true true true true true false X X GARY HANCOCK 9724462100 1145 N JOSEY LANE CARROLLTON TX 75006 TRACY EUBANKS CEO 40.00 0.00 X X 226641 0 0 GARY HANCOCK CFO 40.00 0.00 X 129661 0 0 MIKE HARRIS CDO 40.00 0.00 X 107706 0 0 Steve Graybill Director 1.00 0.00 X 0 0 0 AARON AUGUSTINE Director 1.00 0.00 X 0 0 0 JESSE CASTANEDA Director 1.00 0.00 X 0 0 0 JAY HENRY Director 1.00 0.00 X 0 0 0 KITA HOBBS Secretary 1.00 0.00 X X 0 0 0 GREG WILCOX Treasurer 1.00 0.00 X X 0 0 0 JIM WEICHEL Director 1.00 0.00 X 0 0 0 VICTOR JOHNSON Director 1.00 0.00 X 0 0 0 JOE MENDEZ Director 1.00 0.00 X 0 0 0 ANTHONY HILL Director 1.00 0.00 X 0 0 0 MIKE HANSEN Director 1.00 0.00 X 0 0 0 COBY SPARKS Director 1.00 0.00 X 0 0 0 LAUREN TURNER CHAIR-ELECT 1.00 0.00 X X 0 0 0 CRISTAL RETANA Director 1.00 0.00 X 0 0 0 SHELLIE RAYFORD CHAIR 1.00 0.00 X X 0 0 0 NEIL RESNIK Director 1.00 0.00 X 0 0 0 464008 3 false true false 0 315217 183938 1357885 13979987 10036106 15837027 0 162837 162837 0 0 0 346122 339188 6934 6934 6934 98340 315217 153784 -55444 -55444 14064 14064 14064 1463984 1463984 1463984 Other Income 900099 10052 10052 10052 17439454 1474036 128391 0 11353300 11353300 0 0 486633 264159 172498 49976 0 2933525 2043091 382159 508275 63923 16 63907 504878 312542 141651 50685 247722 169008 36870 41844 0 6917 715 6202 30036 30036 0 7169 7169 5833 5833 158052 108725 19584 29743 14434 3425 5250 5759 61537 44365 12349 4823 64093 42095 16383 5615 0 374732 274267 50000 50465 38011 36116 1438 457 0 0 0 0 126451 93000 33451 153768 153768 EQUIPMENT 377204 64808 311536 860 OTHER 202974 3738 10738 188498 GENERAL SUPPLIES 149920 77518 51102 21300 BANK AND CREDIT CARD FEES 88679 12445 14295 61939 93770 2626 43707 47437 17543561 14905959 1562757 1074845 488813 537467 1624968 1860829 824925 343518 0 0 0 11089000 11089000 550804 684937 47341 62926 12637429 1835922 11812057 10801507 508247 552332 0 0 0 64735 140516 27010890 26073032 323840 334711 20278 14690 74368 11822957 11723827 12241443 12073228 X 14006670 13686454 762777 313350 14769447 13999804 27010890 26073032 X -104107 35815 -701351 X false true X true true true X 15785424 21145516 17198694 14656313 15837027 84622974 0 0 15785424 21145516 17198694 14656313 15837027 84622974 301876 84321098 19216 17078 27269 56818 162837 283218 0 0 84906192 5894876 0.99310 0.99340 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 508247 44085 552332 427123 81124 508247 377783 49340 427123 458369 -80586 377783 389001 69368 458369 0.56730 0.43270 false false false 11501196 1490052 10011144 62211 21931 40280 845322 225230 620092 228700 98709 129991 10801507 CAPITAL LEASE OBLIGATION 11583372 OPERATING LEASE LIABILITY 140455 11723827 X Part V, Line 4: Intended uses of the endowment fund. THE ENDOWMENT FUND IS USED TO SUPPORT THE MISSION OF THE ORGANIZATION. Part X : FIN48 Footnote The Organization is recognized by the Internal Revenue Service (IRS) as exempt from federal income tax under section 501(c)(3) of the Internal Revenue Code (IRC) and is not a private foundation as defined in the IRC. Income generated from activities unrelated to the Organizations exempt purposes is subject to tax under IRC Section 511. The Organization did not have a material unrelated business income tax liability as of September 30, 2025. Therefore, no tax provision or liability has been reported. GAAP requires the evaluation of tax positions taken in the course of preparing the Organizations tax returns and recognition of a tax liability (or asset) if the Organization has taken an uncertain position that more likely than not would not be sustained upon examination by the IRS. Management has analyzed the tax positions taken by the Organization and has concluded that as of September 30, 2025 there are no uncertain tax positions taken or expected to be taken that would require recognition of a liability (or asset) or disclosure in the financial statements. X true EMPOWER GALA 285800 206345 79455 79455 46791 KEYHOLDER BREAKFAST 127757 108872 18885 18885 2000 6653 413557 315217 98340 98340 2000 53444 153784 -55444 true 0 0 RENT, UTILITIES, MEDICAL, TRANSPORT 28924 1451331 9901973 FAIR MARKET VALUE DONATION OF FOOD, CLOTHING, SHELTER Grantmaker's Description of How Grants are Used Each client is seen individually by a case manager to evaluate their eligibility for programs offered through Metrocrest Services. As part of this evaluation, the case manager reviews underlying documentation pertinent to the client, including bank statements, lease agreements, and other records. If the case manager determines that a client is eligible for financial assistance to support housing stability and other critical needs, the case manager submits a documented request to the manager of the department for approval. The director of the department and the Chief Program Officer are also heavily involved in the process through procedural oversight, financial budget review, and internal controls. Any financial assistance provided on behalf of the client is disbursed directly to the pertinent vendor, which is most typically the landlord or utility. No disbursements are made directly to the client. All records pertinent to a client are maintained digitally in a database to monitor services, disbursements, and any other support provided. In addition, Metrocrest Services accounting department tracks all client-related disbursements and maintains records through its general ledger and bank X X false false false false false false false false false TRACY EUBANKS CEO 226641 226641 X 1427844 FMV X 1 8589262 FMV X TOYS 19000 FMV false true false Form 990, Part VI, Section B, Line 11b FORM WILL BE SENT TO FINANCE COMMITTEE FOR QUESTIONS AND APPROVAL Form 990, Part VI, Section B, Line 12c Each employee is required to review latest documents in the employee handbook at hiring and to sign receipt of handbook. During onboarding process employee and HR review the entire handbook. The voting members of the Board are required each year to sign an agreement to serve that contains a paragraph with our conflict of interest policy. Form 990, Part VI, Section B, Line 15a The Governance Committee of the Board reviews performance, Non Profit Salary Surveys and then approves the CEO salary. Form 990, Part VI, Section B, Line 15b The Governance Committee of the Board reviews performance, Non Profit Salary Surveys and then approves salaries of officers and key employees. Form 990, Part VI, Section C, Line 19 THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST. Form 990, Part XI, Line 9 CONSOLIDATION ADJUSTMENT = -$701351 FORM 990, PART VIII INCOME FROM FUNDRAISING EVENTS The net economic benefit from our fundraising events is calculated as follows:Contributions from fundraising events reported on Part VIII, line 1c $ 315,217Gross income from fundraising events reported on Part VIII, line 8a 98,340Less: Direct costs of events reported on part VIII, Line 8b (153,784)Gross income from GAMING ACTIVITIES reported on Part VIII, line 9a 14,064 Net economic benefit of fundraising events $ 273,837 EMPOWERMENT REAL ESTATE INC 1145 NORTH JOSEY LANE CARROLLTON TX 75006 990769568 SUPPORTING METROCREST SERVICES TX 501(C)3 LINE 12 N/A false false false true false false false false false false false true false false false false false false false false EMPOWERMENT REAL ESTATE INC c 183938 CASH RECEIVED EMPOWERMENT REAL ESTATE INC k 294835 CASH PAID