2026-02-10T09:17:02-06:00 2025-09-30 591687531 PDR CPAS ADVISORS INC 4023 Tampa Road Suite 2000 Oldsmar FL 34677 990 2024-10-01 593355555 211 Tampa Bay Cares Inc 211T 7272104241 13921 Icot Blvd Suite 700 Clearwater FL 33760 Micki Thompson President/CEO 7278885211 2026-02-10 1 1 Mary Brown P01892845 7277854447 2026-02-10 2024 2025-03-06 01:10:19Z Micki Thompson 13921 Icot Blvd Suite 700 Clearwater FL 33760 8923813 0 X www.211tampabay.org X 1996 FL Improving lives through the power of information and hope. 11 11 109 14 0 0 8631585 8918866 0 0 0 0 0 4947 8631585 8923813 1836670 1768535 0 0 5452010 5923829 0 0 0 1518553 1569623 8807233 9261987 -175648 -338174 3513164 2970481 1828730 1571933 1684434 1398548 X The mission of 211 Tampa Bay Cares, Inc. is "Improving lives through the power of information and hope." 0 0 8533090 1768535 0 First contact is the region's trusted front door for help. We connect individuals and families to life-changing emotional support, community information and critical resources through: 988 Suicide & Crisis Lifeline, 211 Helpline and Financial Assistance.988 Suicide & Crisis Lifeline988 has been designated as the three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as 988 Suicide & Crisis Lifeline), which is now active across the United States.First Contact began serving as a national text and online chat backup center for 988 in April 2022 and began answering 988 Florida telephone calls for 10 Florida Counties (Pinellas, Pasco, Hernando, Manatee, Sarasota, DeSoto, Lee, Hendry, Glades and Hillsborough County) instate calls for 988 in August 2022.In FY 24-25, trained 988 text and chat team members handled over 58,400 texts and online chats from individuals experiencing a mental health crisis. 98% of our 988 visitors were de-escalated without higher level intervention. Visitor top concerns include suicidal thoughts, depression/anxiety, substance use, relationship conflict, financial stress, grief, bullying, and loneliness.211 Helpline211 is a 24 hour a day, 365 days a year, contact center based service that assists individuals and families in navigating the complex and ever growing maze of health and human service providers, non-profit organizations, government agencies, and community service organizations. 211 improves the way in which people learn about and connect with the services they need by providing access to comprehensive, up-to-date information at any time by telephone, text or online at no cost to the inquirer. 211 helps create new efficiencies in the delivery of health and human services by saving time for individuals seeking help, and eases the frustration of people searching for appropriate services for which they are eligible. 211 also helps service providers do their jobs more easily, refers ever more callers to the right places, and reduces costly duplication of effort by other service providers by building and maintaining databases.211 serves as a resource for businesses and local employers by assisting their employees and helping to maintain productivity. 211 supports stressed employees, decreases absenteeism and supports employee assistance programs.211 serves as a support system for emergency management by assisting before, during, and immediately after emergencies such as health crises, blackouts, natural disasters such as tornadoes and floods, or man-made crisis such as terrorism events. 211 is recognized by Pinellas County Government as a central telephone number for all health and human service information in the event of a disaster.211 provides trend data on health and human service needs (met and unmet) for planning and resource allocations. Many times, data provided by 211 is the first place to see emerging needs and demands for existing services. 211 data can be organized in a variety of ways, including geographically. 211 is particularly helpful in mapping relative locations of high areas of needs and locations of resources. As a result, 211 contributes to better use of scarce resources, including both tax dollars and charitable contributions. In this last fiscal year (October 1, 2024-September 30, 2025), highly trained 211 contact center staff handled approximately 62,000 calls, emails, online requests and text messages from local Florida residents seeking assistance.211 connects people with opportunities to "give help" as well as "get help." 211 provides an easy to remember number for individuals interested in volunteering or donating to call and be directed to various volunteer projects or donation opportunities in the community.The types of 211 contact center need requests by percentage include 42% housing assistance; 14% utility assistance; 5% food and meals; 4% health care; 6% mental health and addictions; 2% clothing, personal, and household needs, 2% legal, consumer and public safety services, 5% employment, income support and assistance; and 20% other services such as arts, culture, disasters, information services, transportation, recreation, volunteers, donations, government, and economic services). Additionally, in FY 24-25, $1,768,535 in financial assistance (rent, utilities, etc.) was distributed to over 550 individuals and families to stabilize their housing and employment. 8533090 1 1 0 1 0 0 0 0 0 0 1 0 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 136 0 1 109 1 0 0 0 0 0 0 0 0 0 0 X 11 11 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 FL X X X Micki Thompson 7278885211 13921 Icot Blvd Suite 700 Clearwater FL 33760 Steven Hoschak Director 1.00 X 0 0 0 Maria Pepe Director 1.00 X 0 0 0 Eric Johanson Treasurer 1.00 X X 0 0 0 Marion Rich Director 1.00 X 0 0 0 Major Deanna Carey Secretary 1.00 X X 0 0 0 Jeremy J Tinter Immediate Past Chair 1.00 X X 0 0 0 Martha R Lenderman Director 1.00 X 0 0 0 Annah-Lauren Valicoff Director 1.00 X 0 0 0 Gayle Guidash Chair 1.00 X X 0 0 0 Kamran Malik Director 1.00 X 0 0 0 Dr Jacob Diaz Vice Chair 1.00 X X 0 0 0 Sharnette Hollowell Director 1.00 X 0 0 0 Andrea Preisler Director 1.00 X 0 0 0 Sean Schrader Director 1.00 X 0 0 0 Micki Thompson President/CEO 45.00 X 133493 0 0 John Thomas Vice President of Finance 45.00 X 119216 0 0 252709 0 0 2 0 0 0 0 2841358 6077508 8918866 Other Income 900099 4947 4947 4947 8923813 0 0 4947 1768535 1768535 252709 233798 18911 4875212 4575220 299992 154 144 10 412340 386697 25643 383414 359570 23844 36502 28322 8180 690156 535501 154655 92729 84937 7792 184166 179590 4576 194444 132310 62134 58862 58862 57050 57050 Utilities 231062 225347 5715 Travel, training and co 13480 12642 838 Miscellaneous 11172 10477 695 9261987 8533090 728897 0 802297 833695 1406344 864485 37945 88374 549508 488828 82186 60680 1184392 1123247 3513164 2970481 552805 430656 572018 544000 703907 597277 1828730 1571933 X 1322008 1073994 362426 324554 1684434 1398548 3513164 2970481 -338174 52288 0 X 0 1 X 1 0 X 16698483 3905088 7725191 8631585 8918866 45879213 16698483 3905088 7725191 8631585 8918866 45879213 45879213 17359 4297 4947 26603 45905816 0.99940 0.99950 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 0 0 0 0 0 0 0 1 60360 60360 0 Part II-B, Line 1: Government relations consulting 0 549508 488828 60680 60680 Reserve fund - CFTB 272121 Beneficial interest in assets held by others - PCF 279554 Deposits 9796 Operating Lease right-of-use Asset 561776 1123247 Current portion of operating lease liability 114196 Long-term operating lease liability 483081 597277 X 8976101 52288 52288 8923813 0 8923813 9261987 0 9261987 0 9261987 Part X, Line 2: The Organization accounts for the effect of any uncertain tax positions based on a "more likely than not" threshold to the recognition of the tax positions being sustained based on the technical merits of the position under scrutiny by the applicable taxing authority. If a tax position or positions are deemed to result in uncertainties of those positions, the unrecognized tax benefit is estimated based on a "cumulative probability assessment" that aggregates the estimated tax liability for all uncertain tax positions. The Organization has identified its tax status as a tax-exempt entity as its only significant tax position; however, the Organization has determined that such tax position does not result in an uncertainty requiring recognition. The Organization is not currently under examination by any taxing jurisdiction. The Organization's federal returns are generally open for examination for three years following the date filed. 0 Financial Assistance 550 1768535 Cash distributed to individuals & families to stabilize housing & employment Rent, utilities, household goods, etc. Form 990, Part VI, Section B, line 11b The Form 990 is distributed to all board members for review and comment. The Form 990 is approved by the 211 TBC Board of Directors for filing. Form 990, Part VI, Section B, line 12c A policy statement is included within the board member job description and board members annually sign a conflict of interest disclosure statement. Form 990, Part VI, Section B, line 15 The CEO's salary adjustment was discussed in the Finance Committee, Executive Committee and fully approved by the Board of Directors who took into account a market salary survey that was conducted in February 2021. Form 990, Part VI, Section C, line 19 Governing documents and conflict of interest policy are provided upon request. Financial statements are made available to the public on our own website and another's website (Candid).