2026-05-13T12:04:36-07:00 2025-12-31 990 2025-01-01 020519490 KENDAL AT HANOVER I KEND 6036438900 67 Cummings Road Hanover NH 03755 Riann Chrimes Chief Financial Officer 6036437004 2026-05-11 2025 2025-03-06 01:10:19Z Riann E Chrimes 67 Cummings Road Hanover NH 03755 45730499 0 X www.kah.kendal.org X 1988 NH Kendal at Hanover is a not-for-profit continuing care retirement community characterized by mutual respect, integrity and a concern for each other's welfare that fosters the independence, vitality, health and security of older persons and in which residents and staff may exercise their talents in a supportive environment. Specifically, our mission states: "Together, transforming the experience of aging." 18 18 398 23 0 0 653013 537855 38137369 36773220 2361982 4992663 946225 1054229 42098589 43357967 134967 279888 0 0 18937527 18900323 0 0 0 18542612 18581416 37615106 37761627 4483483 5596340 212186782 227942191 136625966 139577712 75560816 88364479 Kendal at Hanover is a not-for-profit continuing care retirement community characterized by mutual respect, integrity and a concern for each other's welfare that fosters the independence, vitality, health and security of older persons and in which residents and staff may exercise their talents in a supportive environment. Specifically, our mission states: "Together, transforming the experience of aging." 0 0 31710769 236433 36965007 Operation of a Continuing Care Retirement Community for 429 older adults consisting of 250 independent living residences, a community center, a health center and 107 licensed supported residential health care beds. On-site clinic provided primary care to 429 of our residents and the health center provided 31,138 days of care at various levels. Maintained an independent living occupancy rate of 96.27%. 43455 43455 0 Education reimbursement given to 16 employees over the year for continuing education. 0 0 0 n/a 0 0 0 31754224 1 1 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 72 0 1 398 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 X 18 18 0 0 0 0 0 0 1 1 1 0 0 1 1 1 1 1 1 1 1 0 X X Riann Chrimes CFO 6036437004 67 Cummings Road Hanover NH 03755 Beth Vettori Chief Executive Officer 50 0 X 318595 0 19463 David Urso Chief Operating Officer 50 X 176469 0 21801 Yan Song Registered Nurse 62.5 X 184477 0 11073 Riann Chrimes Controller/Incoming CFO 50 X 184157 0 9717 Rebecca Daniels Director of Healthcare Operations 50 X 179608 0 11393 Brent B Edgerton Chief Financial Officer-(Left June 2025) 50 0 X 138722 0 29711 Jeffrey Roosevelt Director of Community Relations & Marketing 50 X 151656 0 15246 Robert B Jones Information Technology Director 50 X 146068 0 19667 Madeline L Nolan Director of Nursing 50 X 149446 0 13506 Melissa M Perreault Licensed Practical Nurse 52.1 X 128928 0 6608 Robert Kline-Schoder Chair 1 X X 0 0 0 Tom Corindia Board Member 1 X 0 0 0 Judy Csatari Board Member 1 X 0 0 0 Suzanne Elusorr Board Member 1 X 0 0 0 Sean Gorman Board Member 1 X 0 0 0 Ruth Lappin Board Member (Left June 2025) 1 X 0 0 0 Lisabeth Maloney Board Member 1 X 0 0 0 Nancy Marion Treasurer 1 X X 0 0 0 Bridget Mudge Secretary 1 X X 0 0 0 Eric Shirley Board Member 1 X 0 0 0 Margaret Rightmire Vice Chair 1 X X 0 0 0 Anant Sundaram Board Member 1 X 0 0 0 George Rupp Board Member 1 X 0 0 0 Lisa Celone Board Member 1 X 0 0 0 Robert Hansen Board Member 1 X 0 0 0 Mike Parisi Board Member 1 X 0 0 0 Susan Hanifin Board Member 1 X 0 0 0 Susan Holcombe Board Member 1 X 0 0 0 Joel Stettenheim Board Member 1 X 0 0 0 Nancy K Carroll Board Member (Left June 2025) 1 0 X 0 0 0 1758126 0 158185 19 0 1 0 Engelberth Construction Inc 150 Water Tower Circle Colchester VT 05446 Construction 5446742 Lavallee Brensinger Architects 155 Dow Street Suite 400 Manchester NH 03101 Architect Services 1121108 Black River Produce PO Box 489 North Springfield VT 05150 Produce Supplier 485399 Shaker Hill Granite Co Inc 17 Granite Place Enfield NH 03748 Countertop & Construction 419405 Interstate Electric 70 Treble Cove Rd North Billerica MA 01862 Electrical 318283 9 0 0 0 0 0 537855 0 537855 Resident Fees - Apartments 623311 20613521 20613521 0 0 Resident Fees - Healthcare 623311 7720498 7720498 0 0 Amortization of Entry Fees 623311 8439201 8439201 0 0 0 0 0 0 36773220 2800082 0 0 2800082 0 0 0 0 0 0 0 0 56515 0 0 0 56515 0 56515 0 0 56515 4555502 9611 2328832 43700 2226670 -34089 2192581 0 0 2192581 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Child Day Care Income 624410 383354 383354 0 0 Net Assets Released from Restriction 900099 300220 300220 0 0 Dining Services 722510 122353 122353 0 0 191787 191787 0 0 997714 43357967 37770934 0 5049178 0 0 279888 279888 0 0 0 0 817055 0 817055 0 0 0 0 0 14218509 12288262 1930247 0 762132 0 762132 0 2031482 2030198 1284 0 1071145 878617 192528 0 153850 38036 115814 0 7466 0 7466 0 45769 0 45769 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 14024 0 14024 0 377688 40811 336877 0 582663 0 582663 0 0 0 0 0 5012139 5012139 0 0 206647 120745 85902 0 0 0 0 0 83927 41178 42749 0 0 0 0 0 1052172 0 1052172 0 6918934 6918934 0 0 454413 454413 0 0 Repairs & Maintenance 729205 708484 20721 0 Food Costs 1586691 1586691 0 0 Staff Recruitment 81399 81399 0 0 Health Center Related Costs & Other 1274429 1274429 0 0 37761627 31754224 6007403 0 1639 909 7589185 8933825 0 0 4249716 3241022 0 0 0 0 0 0 167541 168252 505132 647767 220790005 100980484 116592500 119809521 81428159 93819616 0 0 0 0 0 0 1652910 1321279 212186782 227942191 5267842 5700294 0 0 81162396 85310428 49003924 47291186 0 0 0 0 0 0 0 0 1191804 1275804 136625966 139577712 X 61639356 72266138 13921460 16098341 75560816 88364479 212186782 227942191 5596340 7207323 0 0 0 0 X 0 1 X 1 0 X 565042 439528 521437 653013 537855 2716875 34313527 33437769 39754119 40943688 42543731 190992834 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 34878569 33877297 40275556 41596701 43081586 193709709 0 1525 2700 2150 2000 8375 0 0 0 0 0 0 1525 2700 2150 2000 8375 193701334 937991 1103389 1745576 2354073 2800082 8941111 0 0 0 0 0 937991 1103389 1745576 2354073 2800082 8941111 0 0 0 0 0 0 0 0 0 0 35816560 34980686 42021132 43950774 45881668 202650820 0.95584 0.96278 0.04412 0.03719 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 1658758 16731 0 0 0 0 1675489 1658758 0 0 0 0 0 1658758 1658758 0 0 0 0 0 1658758 1656258 2500 0 0 0 0 1658758 1617192 39066 0 0 0 0 1656258 0 1 0 0 0 0 3703792 3703792 0 183663894 86778677 96885217 0 0 0 0 0 18863156 14201807 4661349 0 14559163 0 14559163 119809521 0 Deposits from Prospective Residents 1243000 Charitable Gift Annuity Interest Payable 32804 1275804 X 39608226 0 0 0 0 0 39608226 0 3749741 3749741 43357967 37544256 0 0 0 0 0 37544256 0 217371 217371 37761627 Schedule D, Part V, Line 4 Resident assistance, employee education, music performances, child care assistance: all endowment funds are for the support of Kendal at Hanover's mission. Schedule D, Part X, Line 2 Kendal at Hanover follows the guidance in the income tax standard regarding the recognition and measurement of uncertain tax positions. The guidance clarifies the accounting for uncertainty in income taxes recognized in an entity's financial statements. The guidance further prescribes recognition and measurement of tax provisions taken or expected to be taken on a tax return that are not certain to be realized. The application of this standard has no impact on Kendal at Hanover's financial statements. Schedule D, Part XI, Line 4b Restricted Investment Income $405,432, Contributions $537,855, Realized Gain on Sale of Investments $2,226,670, Loss on Sale of Assets ($34,089), Surplus of Investment Revenue over Spending Formula $613,873. Schedule D, Part XII, Line 4b Resident Monthly Fee Assistance $197,973 and Childcare Assistance to Staff $19,398. 1 Donation to Charitable Institutions 7 17957 1105 Cost Donated Food Childcare Assistance to Staff 19 19398 0 Cost Tuition Assistance for Employees 16 43455 0 Cost Resident Monthly Fee Assistance 4 94320 0 Cost Resident Entrance Fee Assistance 1 103653 0 Cost Schedule I, Part I, Line 2 "Kendal at Hanover administers several assistance and reimbursement programs for employees and residents. Tuition reimbursement requests are submitted through Human Resources and require approval from the employee's supervisor, department director, and Chief Executive Officer. Annual assistance limits are established based on employment status. Employees must meet minimum academic performance standards to retain reimbursement, which Human Resources monitors. Requests for Resident Monthly Fee Assistance are submitted through a formal application process. Applications are reviewed by the Chief Financial Officer, with approval granted by both the Chief Financial Officer and Chief Executive Officer. Financial need is reassessed annually. The organization also provides childcare assistance to ensure that eligible employees do not pay more than 10% of their household income toward childcare expenses. This program is administered by the Director of the Early Learning Center. Resident Entry Fee Assistance is available to individuals who are unable to fully meet standard financial requirements and who have demonstrated a history of service to others. Applications are reviewed by the Director of Marketing and Community Relations, the Chief Financial Officer,the Chief Executive Officer, the Board Finance Committee Chair and the Chair of the Board of Directors for final determination. Food donations are coordinated through Dining Services, which oversees distribution to appropriate community partners." X X X 0 0 0 0 0 0 0 0 0 Beth Vettori Chief Executive Officer 299133 0 0 0 0 0 19463 0 6592 0 325188 0 0 0 David Urso Chief Operating Officer 154668 0 0 0 0 0 21801 0 13510 0 189979 0 0 0 Yan Song Registered Nurse 173404 0 0 0 0 0 11073 0 438 0 184915 0 0 0 Riann Chrimes Controller/Incoming CFO 174440 0 0 0 0 0 9717 0 4963 0 189120 0 0 0 Rebecca Daniels Director of Healthcare Operations 168215 0 0 0 0 0 11393 0 11108 0 190716 0 0 0 Brent B Edgerton Chief Financial Officer-(Left June 2025) 109011 0 0 0 0 0 29711 0 5132 0 143854 0 0 0 Jeffrey Roosevelt Director of Community Relations & Marketing 136410 0 0 0 0 0 15246 0 1510 0 153166 0 0 0 Robert B Jones Information Technology Director 126401 0 0 0 0 0 19667 0 14691 0 160759 0 0 0 Madeline L Nolan Director of Nursing 135940 0 0 0 0 0 13506 0 19578 0 169024 0 0 0 A NH Health & Education Facilities Authority 020279866 6446143Q0 2016-04-28 18305000 Refunding 2004A & 2013 bonds, construction costs 0 0 0 B NH Health & Education Facilities Authority 020279866 2018-06-11 13087500 refunding Series 2008 Bonds 0 0 0 C NH Health & Education Facilities Authority 020279866 2018-06-11 25906000 renovation & expansion of Health Center 0 0 0 A 2510000 0 18305000 0 0 0 452707 0 0 16987396 0 864897 0 1 0 1 B 3875402 0 13323319 0 0 0 235819 0 0 13087500 0 0 2008 1 0 1 1 C 4822000 0 25906000 0 0 0 506649 0 0 25399351 0 0 2022 0 0 0 1 A 0 1 1 1 0 0.0007 0.0021 0.0028 0 0 1 B 0 1 1 1 0 0.0007 0.0021 0.0028 0 0 1 C 0 1 1 1 0 0.0007 0.0021 0.0028 0 0 1 A 0 0 0 0 0 0 0 0 1 B 0 0 0 0 0 0 0 0 1 C 0 0 0 0 0 0 0 0 1 A 1 B 1 C 1 Form 990, Part VI, Section A, Line 7b Kendal at Hanover is currently operating under the 2025 renegotiated Affiliation Agreement with the Kendal Corporation located in Newark, Delaware. The Kendal Corporation monitors Affiliates' conformance with the Affiliation Agreement, Kendal Values, and the Trust and Licensing Agreements. Under the terms of the Affiliation Agreement, The Kendal Corporation has certain reserve rights which include the review of any change in purpose, consultation prior to incurring indebtedness over a certain threshold, oversight of the manner in which the Kendal name is used, consultation prior to certain real estate transactions, dissolution, acquisition, merger or change in control of the corporation, and the review of amendments to certain sections of the bylaws and Articles of Incorporation of Kendal at Hanover. Form 990, Part VI, Section B, Line 11b The 990 is prepared by the Controller and then reviewed by the Chief Financial Officer. It is then shared with the Chief Executive Officer and Audit Committee before going to the Board of Directors for any feedback and/or comments prior to submission. Form 990, Part VI, Section B, Line 12c Our conflict of interest policy states: "Individuals shall not use their positions, or knowledge gained therefrom, in such a way that a conflict would arise between the interest of Kendal at Hanover and that of the individual or entity in which that individual has an interest. Any individual covered by this policy having a potential conflict of interest on any matter should disclose the conflict of interest, abstain from discussion and not use personal influence on the matter. The minutes of the meeting should reflect that a disclosure was made and any abstention from discussion. A full disclosure of all facts pertaining to any transaction that is subject to any doubt concerning the possible existence of a conflict of interest shall be made before consummating the transaction. A full disclosure shall be made annually, or when a potential for a conflict of interest presents itself, concerning the relevant interests, activities, services, investments and information. An annual disclosure shall be made by a survey at the direction of the Board Development Committee of the Board of Directors of Kendal at Hanover, or during the year as potential conflicts of interest or perceived conflicts of interest may occur. Relevant and material disclosures on conflicts of interest shall be appropriately noted in the audited financial statement of Kendal at Hanover on an annual basis." Form 990, Part VI, Section B, Line 15 It is Kendal at Hanover's Board of Directors' charge to evaluate the Chief Executive Officer on an annual basis and approve the compensation for that position. The Board/Committee's review and approval is documented in the minutes, including the comparability data reviewed and the decision basis.The Chief Executive Officer evaluates top management, and their compensation is adjusted annually. All other positions are evaluated annually based on Human Resource's compensation policy and procedures. A comprehensive market analyses was conducted by a third-party compensation consulting firm in July of 2023. Resulting market wage adjustments were implemented over three fiscal years. Updated wage structures and ranges were established as a part of this project. These ranges are market adjusted each year, with broader market analyses of the structure and positions taking place every three years, the next due for completion in June 2026. Individual positioins will be market analyzed as needed. Form 990, Part VI, Section C, Line 19 The annual Disclosure Statement is made available to all current residents and to interested parties on our website. This statement includes the conflict of interest disclosure. The 990 is available on GuideStar.org, at our reception desk and in our library. The audited financial statements as well as interim financials are available in our library. The audited financials are also available on our website. Kendal at Oberlin 600 Kendal Drive Oberlin OH 440741900 341567246 Operate CCRC OH 501(c)(3) 12 N/A 0 Kendal at Ithaca 2230 North Triphammer Road Ithaca NY 14850 521787487 Operate CCRC NY 501(c)(3) 12 N/A 0 Barclay Friends 700 N Franklin St West Chester PA 19380 232088476 Operate a personal care/skilled nursing/memory care community PA 501(c)(3) 7 N/A 0 Kendal on Hudson 1010 Kendal Way Sleepy Hollow NY 10591 133971396 Operate CCRC NY 501(c)(3) 12 N/A 0 Kendal at Home 27519 Detroit Road Westlake OH 44145 200548053 Operate Home Care OH 501(c)(3) 12 N/A 0 The Lathrop Communities 100 Bassett Brook Drive Easthampton MA 01027 042996627 Operate over 55 community MA 501(c)(3) 12 N/A 0 Lexington Retirement Community Inc dba Kendal at Lexington 160 Kendal Drive Lexington VA 24450 541795871 Operate CCRC VA 501(c)(3) 12 N/A 0 Kendal New York 1010 Kendal Way Sleepy Hollow NY 10591 061656576 Provide support services in operation of Kendal on Hudson & Kendal at Ithaca NY 501(c)(3) 13 Type I N/A 0 Collington Episcopal Lifecare Community Inc 10450 Lottsford Road Mitchellville MD 20721 521281156 Operate CCRC MD 501(c)(3) 12 N/A 0 The Kendal Corporation 591 Collaboration Way Suite 603 Newark DE 19713 232688382 Develop & support affiliated senior living organizations DE 501(c)(3) 13 Type III N/A 0 Kendal Aging c/o 591 Collaboration Way Suite 603 Newark DE 19713 823361136 Provide support services for retirement communities in California. CA 501(c)(3) 13 Type I N/A 0 Kendal at Sonoma 1801 Boxheart Drive Healdsburg CA 95448 814896082 Operate CCRC CA 501 (c)(3) 12 N/A 0 Lexington Health Investors 160 Kendal Drive Lexington VA 24450 541956103 Operate Skilled Nursing Home VA 501 (c) (3) 12 N/A 0 Life Plan Humboldt 2037 Blake Road McKinleyville CA 95519 844757743 Develop, own and operate a senior housing facility CA 501 (c) (3) 12 N/A Kendal at Ventura 300 Page Street San Francisco CA 94102 882322210 Develop, own and operate a senior housing facility CA 501 (c) (3) 12 N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 The Kendal Corporation p 4212409 Cost