2025-11-06T15:24:03-05:00 2024-12-31 541853459 MITCHELL BURNS & CO PC 110 E MARKET ST STE 200 LEESBURG VA 20176 990 2024-01-01 475016851 THE PATIENT HELPLINE FOUNDATION INC PATI 2027501186 11710 PLAZA AMERICA DR 2000 RESTON VA 20190 TERESSA WILCOX CHF EXC/MISSION OFCR 2027504331 2025-11-01 true true W MATTHEW BURNS P01265537 7037774900 2025-11-01 2024 2025-03-06 01:10:19Z TERESSA WILCOX 424651 false X WWW.PATIENTHELPLINE.ORG X 2015 VA REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. 7 6 0 6 0 931951 391278 0 -30000 2201 33373 934152 394651 0 0 499617 451647 0 66368 535507 160654 1035124 612301 -100972 -217650 34935 210799 898339 1291853 -863404 -1081054 X THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED. false false 112446 THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED. 140102 THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. 133687 THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. 386235 true true false false false false false false false false false false false false true false false false false false false false false false false false false false false true false false false false false false false false false false false false false true false false false true 14 0 0 false false false false false false false false X 7 6 true false false false false false false true true false false true true true true true true true false false X X THE ORGANIZATION 2027501186 11710 PLAZA AMERICA DR STE 2000 RESTON VA 20190 TERESSA WILCOX CHF EXC/MISS 30.00 30.00 X X 110000 110000 10100 DARLA S BELL DIRECTOR 5.00 X 0 0 0 DAVID COOK DIRECTOR 5.00 X 0 0 0 ROBERT GOLDBERG DIRECTOR 5.00 X 0 0 0 DEMESHIA MONTGOMERY DIRECTOR 5.00 X 0 0 0 JEFFREY OLDHAM DIRECTOR 5.00 X 0 0 0 JONATHAN WILCOX DIRECTOR 5.00 X 0 0 0 JOSEPH D KEENAN CHIEF DIGITA 40.00 X 85100 85100 37756 195100 195100 47856 1 false true false 391278 391278 30000 -30000 -30000 -30000 ERC PAYROLL TAX REFUND 31135 31135 CREDIT CARD REWARDS 2238 2238 33373 394651 3373 110000 55000 27500 27500 272755 222215 25530 25010 10535 6993 1776 1766 30258 17939 10300 2019 28099 21327 3114 3658 5015 5015 22654 22654 13248 7626 5622 22133 21221 912 1402 659 729 14 8119 8119 10593 10593 28934 20422 3636 4876 1710 428 1282 13879 13879 3207 3207 DUES AND SUBSCRIPTIONS 26089 10388 15701 HONORARIA 2400 2400 BANK AND MERCHANT FEES 916 747 169 MEALS 163 89 74 192 45 147 612301 386235 159698 66368 4935 210799 30000 34935 210799 351615 212740 546724 1079113 898339 1291853 X -863404 -1081054 -863404 -1081054 34935 210799 -217650 X false false false X 706089 638326 872251 931951 391278 3539895 1617 1617 707706 638326 872251 931951 391278 3541512 223987 223987 301310 520344 360000 1181654 301310 744331 360000 1405641 2135871 1 1 1 1 1201 32373 33574 1524 1524 707707 638326 873775 933152 423651 3576611 0.59720 0.72530 0.00000 0.00000 X PART III, LINE 12 1,524 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED PATIENTS RISING PAYABLE 585378 SBA EIDL LOAN 483183 CREDIT CARD PAYABLE 5801 PAYROLL LIABILITIES 4751 1079113 X X false false false false false false false false false TERESSA WILCOX CHF EXC/MISSION OFCR 110000 110000 5050 5050 115050 115050 JOSEPH D KEENAN CHIEF DIGITAL OFCR 85100 85100 18878 18878 103978 103978 FORM 990 - ORGANIZATION'S MISSION THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED. FORM 990, PAGE 2, PART III, LINE 4A THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED. FORM 990, PAGE 2, PART III, LINE 4B THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. FORM 990, PAGE 2, PART III, LINE 4C THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. FORM 990, PAGE 6, PART VI, LINE 2 TERESSA WILCOX JONATHAN WILCOX CMO DIRECTOR MARRIED FORM 990, PAGE 6, PART VI, LINE 11B THE FORM 990 IS PROVIDED TO ALL BOARD MEMBERS FOR REVIEW PRIOR TO FILING, AND ANY QUESTIONS ARE DISCUSSED AMONGST THE BOARD AS NECESSARY. FORM 990, PAGE 6, PART VI, LINE 12C COMPLIANCE WITH THE CONFLICT OF INTEREST POLICY IS MONITORED AND ENFORCED BY THE EXECUTIVE DIRECTOR. FORM 990, PAGE 6, PART VI, LINE 15A THE EXECUTIVE DIRECTOR'S COMPENSATION IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS WITH THE EXECUTIVE DIRECTOR ABSTAINING FROM THE VOTE. COMPENSATION OF OTHER OFFICERS OR KEY EMPLOYEES ALSO IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS. FORM 990, PAGE 6, PART VI, LINE 19 GOVERNING DOCUMENTS ARE AVAILABLE UPON REQUEST, CONFLICT OF INTEREST POLICY AND FORM 990 ARE AVAILABLE THROUGH THE ORGANIZATION'S WEBSITE. PATIENTS RISING INC 11710 PLAZA AMERICA DR STE 2000 RESTON VA 20190 611860696 ADVOCACY VA 501C4 N/A false false false false false false false false false false false false false false false false false true false false PATIENTS RISING INC Q 364483 CASH