2025-05-27T09:39:48-04:00 2024-09-30 994503147 WAVERLY BUSINESS SERVICES 180-A COMMERCE PARK DR WESTERVILLE OH 43082 990 2023-10-01 592891462 THE FOUNDATION FOR THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD INC FOUN 2025599195 1717 PENNSYLVANIA AVE NW STE 1025 WASHINGTON DC 20006 FRANK FUSCO TREASURER 8037822734 2025-05-09 true true ERIN ALDERSON EA P01231640 2053146219 2025-05-15 2023 2025-03-06 01:10:19Z BALDRIGE FOUNDATION FRANK FUSCO 1717 PENNSYLVANIA AVE NW STE 1025 WASHINGTON DC 20006 682465 false X WWW.BALDRIGEFOUNDATION.ORG X 1988 DE TO ENSURE THE LONG-TERM FINANCIAL GROWTH AND VIABILITY OF THE BALDRIGE PERFORMANCE EXCELLENCE PROGRAM, AND TO SUPPORT ORGANIZATIONAL PERFORMANCE EXCELLENCE IN THE UNITED STATES AND THROUGHOUT THE WORLD. 12 11 4 0 804011 502311 0 -569 15 207056 180139 1010498 682465 27556 36097 0 554804 422676 0 332888 584580 375415 1166940 834188 -156442 -151723 312592 125107 56905 21143 255687 103964 X TO ENSURE THE LONG-TERM FINANCIAL GROWTH AND VIABILITY OF THE BALDRIGE PERFORMANCE EXCELLENCE PROGRAM, AND TO SUPPORT ORGANIZATIONAL PERFORMANCE EXCELLENCE IN THE UNITED STATES AND THROUGHOUT THE WORLD. false false 262231 36097 AS PRESIDENT AND CEO OF THE FOUNDATION FOR THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD, IT IS AN HONOR TO PRESENT THE 2024 ANNUAL REPORT WHICH INCLUDES OUR AUDIT AND FINANCIAL INFORMATION, AND TO ALSO REFLECT ON MORE THAN A DECADE OF SERVICE TO THE BALDRIGE FOUNDATION AND BALDRIGE ENTERPRISE. AS ALWAYS, THANKS TO ALL THE DEDICATED VOLUNTEERS, EXAMINERS, JUDGES, STATE PROGRAM LEADERS AND THEIR BOARDS, AS WELL AS THE BALDRIGE PROGRAM STAFF, FOR ANOTHER SUCCESSFUL YEAR FILLED WITH ACHIEVEMENT AND PROGRESS IN PURSUIT OF PERFORMANCE EXCELLENCE. AND TO THOSE IN THE GREATER BALDRIGE COMMUNITY- CONSULTANTS, MEMBERS OF ASQ, AND OTHER BALDRIGE-BASED ORGANIZATIONS SUCH AS THE AMERICAN HEALTH CARE ASSOCIATION-THANKS FOR YOUR CONTINUED SUPPORT AND COLLABORATION. ON JULY 25, 2022, THE U.S. COMMERCE DEPARTMENT AND THE NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY (NIST) INITIATED A COMPREHENSIVE, INDEPENDENT REVIEW TO "REIMAGINE" THE BALDRIGE PROGRAM AND HELP RESHAPE THE FUTURE OF BALDRIGE. MANY OF US PARTICIPATED IN FOCUS GROUPS, INTERVIEWS, SURVEYS, FORMAL AND INFORMAL BRIEFINGS, AND OFFERED ADVICE AND ASSISTANCE THROUGHOUT THE REVIEW. IN FEBRUARY 2024, NIST ANNOUNCED THE NEW BALDRIGE AWARD CRITERIA AND APPLICATION WERE AVAILABLE ON THEIR WEBSITE, WITH A GOAL OF IDENTIFYING AND ANNOUNCING NEW NATIONAL ROLE-MODEL ORGANIZATIONS IN THE FALL OF 2024. AT THIS YEAR'S QUEST FOR EXCELLENCE CONFERENCE WE HONOR THE FIRST RECIPIENTS USING THE NEW AWARD PROCESS. THE 2024 MALCOLM BALDRIGE NATIONAL QUALITY AWARD WINNERS ARE: ALAMO COLLEGES DISTRICT, (TEXAS) CHICKASAW NATION DEPARTMENT OF HEALTH, (OKLAHOMA) THE CITY OF HENDERSON, (NEVADA) FREESE AND NICHOLS INC., (TEXAS) NORTHEAST DELTA DENTAL, (NEW HAMPSHIRE) IN ADDITION TO A SUCCESSFUL AWARDS CYCLE IN 2024, THE BALDRIGE PROGRAM ALSO CONDUCTED ANOTHER FELLOWS PROGRAM CYCLE, VALUABLE TRAINING, AND BEGAN THE PROCESS OF UPDATING THE FRAMEWORK. THE ENTERPRISE ALSO ORCHESTRATED THE COMMUNITIES OF EXCELLENCE AND BALDRIGE FALL CONFERENCES IN FLORIDA, A NUMBER OF STATE AND REGIONAL PROGRAM CONFERENCES, AND UPDATED THE BALDRIGE ALLIANCE STRATEGIC PLAN TO TRANSFORM THE ALLIANCE FOR THE FUTURE. COLLECTIVELY, THE BALDRIGE ENTERPRISE TEAM CONTINUED TO WORK TOGETHER AS ONE TEAM TO ENSURE BALDRIGE REMAINS, AMERICA'S BEST INVESTMENT REFLECTING ON THE LAST DECADE, I WOULD LIKE TO SPEND SOME TIME LOOKING AT THE ACCOMPLISHMENTS OF THE FOUNDATION TEAM AND OUR PARTNERS. IN 2014 WE BUILT THE FOUNDATION'S FIRST STRATEGIC PLAN. IT HAD FOUR STRATEGIC IMPERATIVES: ADVOCACY, FUNDRAISING, BOARD DEVELOPMENT, AND FOUNDATION OPERATIONS. ORGANIZATIONAL ALIGNMENT WAS CREATED BY IMPLEMENTING OUR STRATEGY, ALONG WITH A DISCIPLINED BUDGET PROCESS, AND ACCOUNTABILITY. OUR VALUES, ESTABLISHED BY THE FULL BOARD, REMAIN TO THIS DAY: COMMITMENT TO CONTINUOUS IMPROVEMENT; STEWARDSHIP; TRUST; AND VISIONARY LEADERSHIP. OUR STRATEGIC PLAN WAS CONCISE, CLEAR, AND HELPED GUIDE US THROUGH CHALLENGING TIMES. TO DEMONSTRATE OUR COMMITMENT TO ALL STAKEHOLDERS AND "WALK-THE- TALK" WE DRAFTED AN ORGANIZATIONAL PROFILE AND SUBMITTED IT TO A BALDRIGE- BASED STATE PROGRAM, THE PARTNERSHIP FOR EXCELLENCE (TPE). THEY PROVIDED US VALUABLE FEEDBACK AND AWARDED THE FOUNDATION WITH THEIR "SPIRIT AWARD" FOR COMPLETING THE FIRST PHASE OF THEIR RECOGNITION PROCESS. ADVOCACY AS A COST SAVING MEASURE, BALDRIGE WAS ELIMINATED FROM THE FEDERAL BUDGET IN 2012. THE FOUNDATION PROVIDED FUNDING FOR THE BALDRIGE PROGRAM TO KEEP OPERATING, HOWEVER, IT WAS CLEAR IN 2014, THAT IF BALDRIGE WAS NOT RE- ESTABLISHED IN THE FEDERAL BUDGET THE FOUNDATION WOULD SOON RUN OUT OF MONEY. ENLISTING THE HELP OF BOB LIVINGSTON, AND THE LIVINGSTON GROUP (TLG), WE BEGAN THE PROCESS OF LOBBYING FOR CONGRESSIONAL SUPPORT TO RESTORE THE PROGRAM'S APPROPRIATION. AFTER MEETING WITH MEMBERS OF THE COMMERCE, JUSTICE AND SCIENCE SUBCOMMITTEES ON APPROPRIATIONS IN THE HOUSE AND SENATE FOR OVER TWO YEARS, IN 2017 BALDRIGE WAS RESTORED AT 2.2 MILLION ANNUALLY. THIS WAS A HISTORIC ACHIEVEMENT. NO OTHER PROGRAM IN THE HISTORY OF THE U.S. GOVERNMENT HAD EVER BEEN RESTORED IN THE FEDERAL BUDGET AFTER BEING OUT FOR SUCH AN EXTENDED PERIOD. IN THE FOLLOWING YEAR, WE ALSO RESTORED BALDRIGE IN THE PRESIDENT'S BUDGET REQUEST, AND THAT SOLIDIFIED THE BALDRIGE PROGRAM'S FUNDING POSITION WITHIN THE DEPARTMENT OF COMMERCE. ATTAINING "COMMUNITY" AS THE 7TH CATEGORY OF THE BALDRIGE AWARDS WAS ANOTHER HISTORIC ACHIEVEMENT FOR THE BALDRIGE FOUNDATION AND OUR ADVOCACY EFFORTS. NOT SINCE THE ADDITION OF HEALTH CARE AND EDUCATION IN 1998 AND THE NONPROFIT SECTOR IN 2005, HAD BALDRIGE EXPANDED ITS AWARD CATEGORIES. THE BALDRIGE FOUNDATION CONTINUES TO PROVIDE ORGANIZATIONAL AND ADMINISTRATIVE SUPPORT TO COMMUNITIES OF EXCELLENCE 2026 AND IN FY2023 WAS AGAIN, THE SOLE SPONSOR OF THE COE CRITERIA AND FRAMEWORK. WE LOOK FORWARD TO HELPING SCALE-UP PARTICIPATION IN COMMUNITIES NATIONWIDE AND SECURING ADDITIONAL FUNDING TO HELP US DRIVE SUCCESS USING THE NEW "COMMUNITY" BALDRIGE EXCELLENCE FRAMEWORK. SINCE 2014, THE FOUNDATION HAS GIVEN COE2026 OVER 138,000.00 IN FUNDING ASSISTANCE AND GIFT-IN-KIND (GIK) SERVICES WHICH INCLUDED SPONSORING THEIR COMMUNITY FRAMEWORK. TO SUPPORT OUR ADVOCACY EFFORTS, WE DEVELOPED THE JOURNAL OF PERFORMANCE EXCELLENCE IN 2017. THE JOURNAL SHOWCASES THE BALDRIGE ENTERPRISE'S ACHIEVEMENTS EACH YEAR AND SERVES AS A VALUABLE TOOL HELPING TO TELL OUR STORY IN CONGRESS, AND WITH ALL OUR STAKEHOLDERS. THE FOUNDATION SENDS FORMAL LETTERS OF CONGRATULATIONS TO ALL NATIONAL AWARD WINNERS, AND STATE PROGRAM HIGHEST-LEVEL AWARD WINNERS. WE ALSO SEND LETTERS OF CONGRATULATIONS TO ALL AWARD WINNERS' U.S. SENATORS, CONGRESSIONAL REPRESENTATIVES, AND GOVERNORS, LETTING THEM KNOW OF THEIR CONSTITUENT'S ACHIEVEMENTS. THIS OFTEN RESULTS IN THEM WRITING TO THEIR AWARD RECIPIENTS AS WELL AND CONGRATULATING THEM. WE ALSO SEND THEM COPIES OF THE JPE EACH YEAR THANKING THEM FOR THEIR SUPPORT. THIS DISCIPLINED PROCESS PROVIDES A COMPREHENSIVE APPROACH TO MAINTAINING LEGISLATIVE SUPPORT FOR BALDRIGE. OTHER WAYS IN WHICH THE FOUNDATION PROVIDES ADVOCACY ARE THROUGH FORMAL PRESENTATIONS AT NATIONAL AND INTERNATIONAL CONFERENCES WORLD-WIDE, STATE- BASED PROGRAM CONFERENCES, AND BY ATTENDING KEY EVENTS EACH YEAR IN SUPPORT OF ORGANIZATIONS SUCH AS: THE AMERICAN COLLEGE OF HEALTH CARE EXECUTIVES (ACHE); THE COLLEGE OF HEALTHCARE INFORMATION MANAGEMENT EXECUTIVES (CHIME); THE BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE WORLD SUMMIT & INDUSTRY AWARDS (BTOES); THE AMERICAN HOSPITAL ASSOCIATION (AHA); THE AMERICAN HEALTH CARE ASSOCIATION (AHCA); AND MANY OTHERS. OUR ADVOCACY EFFORTS HAVE HELPED US BUILD TREMENDOUS GRASS ROOTS SUPPORT FOR BALDRIGE BOTH AT THE STATE AND NATIONAL LEVELS, AND INTERNATIONALLY AS WELL. AN EXAMPLE OF OUR INTERNATIONAL SUCCESS IS THE CONTINUED RELATIONSHIP WITH TATA SONS, IN INDIA. FOR MORE THAN A DECADE, TATA HAS SUPPORTED BALDRIGE AND THE FOUNDATION. THEY SERVE AS A MAC BALDRIGE SOCIETY MEMBER AND INSTITUTE TRUSTEE AND HAVE HAD A SEAT ON OUR BOARD OF DIRECTORS TO HELP PROVIDE US WITH IMPORTANT INTERNATIONAL PERSPECTIVES ON QUALITY AND PERFORMANCE EXCELLENCE. MOLLY BALDRIGE AND I HAVE PRESENTED AT THEIR AWARDS CEREMONY, AND WE CONTINUE TO STRENGTHEN OUR RELATIONSHIP WITH THEM AS THE LARGEST USER OF THE BALDRIGE FRAMEWORK, GLOBALLY. FUNDRAISING THE FOUNDATION HAS COMPLETELY TRANSFORMED ITS FUNDRAISING FROM PASSIVE FUNDRAISING (WAITING FOR PEOPLE TO DONATE) TO A COMPREHENSIVE FUNDRAISING STRATEGY THAT INCLUDES A WEBSITE PRESENCE, FUNDRAISING CAMPAIGNS THROUGHOUT THE YEAR, PLANNED AND ESTATE GIVING, A FULL SUITE OF SOCIAL MEDIA OPTIONS, GIVING TUESDAY ENGAGEMENTS, MAJOR GIFT STRATEGIES, AND ENDOWMENT POSSIBILITIES WITH NAMING RIGHTS TO AWARDS AND THE INSTITUTE. OUR HIGHEST-LEVEL DONORS ARE RECOGNIZED THROUGH MEMBERSHIP IN THE MAC BALDRIGE SOCIETY AND SERVE AS TRUSTEES FOR THE INSTITUTE FOR PERFORMANCE EXCELLENCE. THE FOUNDATION ATTAINED AND HAS MAINTAINED PLATINUM LEVEL ACCREDITATION THROUGH CANDID (FORMERLY GUIDESTAR), WHICH IS THEIR HIGHEST RATING FOR TRANSPARENCY, ATTAINED BY LESS THAN .1% OF ALL CHARITIES NATION-WIDE. SINCE 2014, THE BALDRIGE FOUNDATION HAS RAISED OVER NINE MILLION DOLLARS IN DONATIONS AND GIFT-IN-KIND (GIK) SERVICES, FINISHED EVERY YEAR UNDER THE BOARD APPROVED BUDGET, AND PASSED ANNUAL EXTERNAL AUDITS, DEMONSTRATING OUR STEWARDSHIP. MOST NOTABLY, IN 2019, THE INTERNAL REVENUE SERVICE (IRS) SENT AN AUDITOR TO EXAMINE THE FOUNDATION IN PERSON FOR THREE FULL DAYS. HE WAS SO IMPRESSED WITH OUR MISSION, AND OPERATIONAL PROCESSES, HE WROTE US A COMMENDABLE LETTER AND ASKED FOR A COPY OF THE BALDRIGE FRAMEWORK TO TAKE BACK TO THE IRS FOR THEM TO CONSIDER IMPLEMENTING OUR SUCCESS AND RESILIENCY HAVE TRULY BEEN REMARKABLE, ESPECIALLY WHEN YOU TAKE INTO ACCOUNT THE COVID-19 PANDEMIC AND SUBSEQUENT ECONOMIC DOWNTURN, FOLLOWED BY THE BALDRIGE PROGRAM RE-DESIGN WHICH ESSENTIALLY SHUTDOWN THE BALDRIGE PROGRAM FOR WELL OVER TWO YEARS. ALTOGETHER, FOUR OF THE PAST FIVE YEARS HAVE BEEN DEVASTATING FOR 262231 true false false true false false false false false true true false false false false true true false false false false false false false false false false true false false false false false false false false false false true false false false false false false false false true 4 0 4 true false false false false false true true false false false false false false X 12 11 false false false false false false false true true false false true true true true true true true false false AK AL AR CA CO CT DC FL GA IL KS KY MA MD ME MI MN MS NC ND NH NJ NM NY OH OK OR PA RI SC TN UT VA WA WI WV X X X JERRY REES 2025599195 1717 PENNSYLVANIA AVE NW STE 1025 WASHINGTON DC 20006 AL FABER PRESIDENT & 40.00 X X 131864 0 0 JOSH RACETTE DIRECTOR COR 40.00 X 107614 0 0 GEORGE BENSON DIRECTOR 3.00 X 0 0 0 RUSS BRANZELL SECRETARY 3.00 X X 0 0 0 DIANE BROCKMEIER VICE - CHAIR 3.00 X X 0 0 0 KATHRYN EGGLESTON CHAIRMAN 3.00 X X 0 0 0 FRANK FUSCO TREASURER 3.00 X X 0 0 0 DAVID GIFFORD DIRECTOR 3.00 X 0 0 0 LOWELL KRUSE DIRECTOR 3.00 X 0 0 0 S PADMANABHAN DIRECTOR 3.00 X 0 0 0 JOHN RAFFOUL DIRECTOR 3.00 X 0 0 0 TONY SCOTT DIRECTOR 3.00 X 0 0 0 DAVID SPONG DIRECTOR 3.00 X 0 0 0 239478 2 false false false 502311 130431 502311 15 15 QUEST SPONSORSHIP 157745 157745 TRAINING 14855 14855 ADVERTISING 5285 5285 2254 2254 180139 682465 180139 15 36097 36097 131864 65932 13186 52746 259295 114804 66958 77533 1593 1593 29924 13827 6131 9966 1496 1496 23044 23044 5000 5000 600 600 141092 3861 137231 72969 50426 22543 28316 1620 26696 29821 22748 7073 19040 19040 4255 4255 REGISTRATION FEES 21187 3937 17250 SPECIAL EVENTS 13146 4600 8546 BANK FEES 5704 5704 MISCELLANEOUS 4951 4951 4794 3113 1681 834188 262231 239069 332888 96419 36347 115000 56000 56000 17686 29073 5943 5943 27487 3687 312592 125107 56905 21143 56905 21143 X 116887 -34836 138800 138800 255687 103964 312592 125107 -151723 X false true X true false X 1810774 425513 1280028 804011 502311 4822637 1810774 425513 1280028 804011 502311 4822637 4822637 18046 3865 45 55 15 22026 157801 106711 163552 207056 180139 815259 5659922 815259 0.85210 0.84430 X PART II, LINE 10 AWARD FEES, QUEST, REGIONAL CONF 815,259 5000 5000 829188 834188 150128 37532 206561 236719 191694 150128 785102 1177653 120000 120000 80000 5000 325000 51640 59180 47924 37532 196276 294414 SCHEDULE C, PART II-A THE CEO FILED ELECTION 501(H) USING FORM 5768 BEGINNING WITH TAX YEAR 9.30.16. 905848 3389 -909237 1005702 -99854 905848 false false 5943 5943 X 682465 682465 682465 834188 834188 834188 SCHEDULE D, PAGE 3, PART X THE FOUNDATION IS EXEMPT FROM FEDERAL INCOME TAX UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE. THEREFORE, THERE IS NO PROVISION FOR INCOME TAXES ON THE FINANCIAL STATEMENTS. THE FOUNDATION HAS ALSO BEEN CLASSIFIED AS AN ENTITY THAT IN NOT A PRIVATE FOUNDATION WITHIN THE MEANING OF SECTION 509(A) AND QUALIFIES FOR DEDUCTIBLE CONTRIBUTIONS AS PROVIDED IN SECTION 170(B)(1)(A)(VI). THE FOUNDATION FOLLOWS FASB ASC 740-10, ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES, WHICH PROVIDES GUIDANCE ON ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES RECOGNIZED IN THE FOUNDATION'S FINANCIAL STATEMENTS. THE GUIDANCE PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENT ATTRIBUTE FOR FINANCIAL STATEMENT RECOGNITION AND MEASUREMENT OF A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN, AND ALSO PROVIDES GUIDANCE ON DE- RECOGNITION, CLASSIFICATION, INTEREST AND PENALTIES, ACCOUNTING IN INTERIM PERIODS, DISCLOSURE AND TRANSITION. AS OF SEPTEMBER 30, 2024, THE FOUNDATION HAD NO UNCERTAIN TAX POSITIONS THAT REQUIRED EITHER RECOGNITION OR DISCLOSURE IN THE FOUNDATION'S FINANCIAL STATEMENTS. GENERALLY, THE TAX YEARS BEFORE 2021 ARE NO LONGER SUBJECT TO EXAMINATION BY FEDERAL OR STATE AUTHORITIES. false BALDRIGE PERFORMANCE EXCELLENCE PRO 530205706 GOV 36097 X SERVICES 1 130431 FAIR MARKET VALUE false false false FORM 990 PART IX, LINE 1A & 24A - THE EXISTING NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY (NIST), BALDRIGE PERFORMANCE EXCELLENCE PROGRAM, IS AUTHORIZED IN P. L. 100-107, AS A PUBLIC-PRIVATE PARTNERSHIP THAT HAS BEEN EVALUATING ORGANIZATIONAL PERFORMANCE, IDENTIFYING ROLE MODEL ORGANIZATIONS, AND SHARING THEIR BEST PRACTICES FOR OVER 30 YEARS, RESULTING IN DRAMATIC IMPROVEMENTS IN ORGANIAZATIONAL PERFORMANCE OUTCOMES, AND SUSTAINABILITY AS WELL AS OVER 25 BILLION IN ECONOMIC BENEFIT TO THE NATION. THE BALDRIGE PERFORMANCE EXCELLENCE PROGRAM DEVELOPS AND PROVIDES THE WORLD-RENOWNED BALDRIGE EXCELLENCE FRAMEWORK - A MANAGEMENT, BEST PRACTICES, ASSESSMENT, STANDARDS, AND LEADERSHIP FRAMEWORK THAT IS GLOBALLY RECOGNIZED AND USED BY SMALL BUSINESSES, INDUSTRY, AND GOVERNMENTAL ORGANIZATIONS ACROSS ALL BUSINESS AND ORGANIZATIONAL SECTORS INCLUDING HEALTHCARE AND EDUCATION. THE BALDRIGE FOUNDATION AND PROGRAM ALSO SERVE AS THE FOUNDATION FOR MORE THAN 30 STATE-BASED BALDRIGE PROGRAMS COVERING ALL 50 STATES AND TERRITORIES, AS WELL AS THE NEW COMMUNITY OF EXCELLENCE 2026 INITIATIVE WHICH USES THE BALDRIGE FRAMEWORK TO STRENGTHEN COMMUNITIES BY BRINGING TOGETHER LEADERS AND ORGANIZATIONS FROM ALL SECTORS TO WORK TOGETHER AND FIND INNOVATIVE AND CREATIVE SOLUTIONS TO THE CHALLENGES THEY FACE. NIST HAS MEASURED THE BALDRIGE RETURN ON INVESTMENT AT GREATER THAN 820 TO 1 FOR THE US GOVERNMENT. THE MONEY GIFTED TO THE FEDERAL GOVERNMENT UNDER THIS ACT PAYS FOR THE 16 FEDERAL EMPLOYEES IN THE BALDRIGE PROGRAM, THEIR ORGANIZATIONS AND FOR CONFERENCES TO SHARE BEST PRACTICES ACROSS THE UNITED STATES. THE GIFT ALSO SUPPORTS ALL STATE BALDRIGE PROGRAMS WHICH FEED INTO THE NATIONAL PROGRAM. FORM 990, PAGE 2, PART III, LINE 4A AS PRESIDENT AND CEO OF THE FOUNDATION FOR THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD, IT IS AN HONOR TO PRESENT THE 2024 ANNUAL REPORT WHICH INCLUDES OUR AUDIT AND FINANCIAL INFORMATION, AND TO ALSO REFLECT ON MORE THAN A DECADE OF SERVICE TO THE BALDRIGE FOUNDATION AND BALDRIGE ENTERPRISE. AS ALWAYS, THANKS TO ALL THE DEDICATED VOLUNTEERS, EXAMINERS, JUDGES, STATE PROGRAM LEADERS AND THEIR BOARDS, AS WELL AS THE BALDRIGE PROGRAM STAFF, FOR ANOTHER SUCCESSFUL YEAR FILLED WITH ACHIEVEMENT AND PROGRESS IN PURSUIT OF PERFORMANCE EXCELLENCE. AND TO THOSE IN THE GREATER BALDRIGE COMMUNITY- CONSULTANTS, MEMBERS OF ASQ, AND OTHER BALDRIGE-BASED ORGANIZATIONS SUCH AS THE AMERICAN HEALTH CARE ASSOCIATION-THANKS FOR YOUR CONTINUED SUPPORT AND COLLABORATION. ON JULY 25, 2022, THE U.S. COMMERCE DEPARTMENT AND THE NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY (NIST) INITIATED A COMPREHENSIVE, INDEPENDENT REVIEW TO "REIMAGINE" THE BALDRIGE PROGRAM AND HELP RESHAPE THE FUTURE OF BALDRIGE. MANY OF US PARTICIPATED IN FOCUS GROUPS, INTERVIEWS, SURVEYS, FORMAL AND INFORMAL BRIEFINGS, AND OFFERED ADVICE AND ASSISTANCE THROUGHOUT THE REVIEW. IN FEBRUARY 2024, NIST ANNOUNCED THE NEW BALDRIGE AWARD CRITERIA AND APPLICATION WERE AVAILABLE ON THEIR WEBSITE, WITH A GOAL OF IDENTIFYING AND ANNOUNCING NEW NATIONAL ROLE-MODEL ORGANIZATIONS IN THE FALL OF 2024. AT THIS YEAR'S QUEST FOR EXCELLENCE CONFERENCE WE HONOR THE FIRST RECIPIENTS USING THE NEW AWARD PROCESS. THE 2024 MALCOLM BALDRIGE NATIONAL QUALITY AWARD WINNERS ARE: ALAMO COLLEGES DISTRICT, (TEXAS) CHICKASAW NATION DEPARTMENT OF HEALTH, (OKLAHOMA) THE CITY OF HENDERSON, (NEVADA) FREESE AND NICHOLS INC., (TEXAS) NORTHEAST DELTA DENTAL, (NEW HAMPSHIRE) IN ADDITION TO A SUCCESSFUL AWARDS CYCLE IN 2024, THE BALDRIGE PROGRAM ALSO CONDUCTED ANOTHER FELLOWS PROGRAM CYCLE, VALUABLE TRAINING, AND BEGAN THE PROCESS OF UPDATING THE FRAMEWORK. THE ENTERPRISE ALSO ORCHESTRATED THE COMMUNITIES OF EXCELLENCE AND BALDRIGE FALL CONFERENCES IN FLORIDA, A NUMBER OF STATE AND REGIONAL PROGRAM CONFERENCES, AND UPDATED THE BALDRIGE ALLIANCE STRATEGIC PLAN TO TRANSFORM THE ALLIANCE FOR THE FUTURE. COLLECTIVELY, THE BALDRIGE ENTERPRISE TEAM CONTINUED TO WORK TOGETHER AS ONE TEAM TO ENSURE BALDRIGE REMAINS, AMERICA'S BEST INVESTMENT REFLECTING ON THE LAST DECADE, I WOULD LIKE TO SPEND SOME TIME LOOKING AT THE ACCOMPLISHMENTS OF THE FOUNDATION TEAM AND OUR PARTNERS. IN 2014 WE BUILT THE FOUNDATION'S FIRST STRATEGIC PLAN. IT HAD FOUR STRATEGIC IMPERATIVES: ADVOCACY, FUNDRAISING, BOARD DEVELOPMENT, AND FOUNDATION OPERATIONS. ORGANIZATIONAL ALIGNMENT WAS CREATED BY IMPLEMENTING OUR STRATEGY, ALONG WITH A DISCIPLINED BUDGET PROCESS, AND ACCOUNTABILITY. OUR VALUES, ESTABLISHED BY THE FULL BOARD, REMAIN TO THIS DAY: COMMITMENT TO CONTINUOUS IMPROVEMENT; STEWARDSHIP; TRUST; AND VISIONARY LEADERSHIP. OUR STRATEGIC PLAN WAS CONCISE, CLEAR, AND HELPED GUIDE US THROUGH CHALLENGING TIMES. TO DEMONSTRATE OUR COMMITMENT TO ALL STAKEHOLDERS AND "WALK-THE- TALK" WE DRAFTED AN ORGANIZATIONAL PROFILE AND SUBMITTED IT TO A BALDRIGE- BASED STATE PROGRAM, THE PARTNERSHIP FOR EXCELLENCE (TPE). THEY PROVIDED US VALUABLE FEEDBACK AND AWARDED THE FOUNDATION WITH THEIR "SPIRIT AWARD" FOR COMPLETING THE FIRST PHASE OF THEIR RECOGNITION PROCESS. ADVOCACY AS A COST SAVING MEASURE, BALDRIGE WAS ELIMINATED FROM THE FEDERAL BUDGET IN 2012. THE FOUNDATION PROVIDED FUNDING FOR THE BALDRIGE PROGRAM TO KEEP OPERATING, HOWEVER, IT WAS CLEAR IN 2014, THAT IF BALDRIGE WAS NOT RE- ESTABLISHED IN THE FEDERAL BUDGET THE FOUNDATION WOULD SOON RUN OUT OF MONEY. ENLISTING THE HELP OF BOB LIVINGSTON, AND THE LIVINGSTON GROUP (TLG), WE BEGAN THE PROCESS OF LOBBYING FOR CONGRESSIONAL SUPPORT TO RESTORE THE PROGRAM'S APPROPRIATION. AFTER MEETING WITH MEMBERS OF THE COMMERCE, JUSTICE AND SCIENCE SUBCOMMITTEES ON APPROPRIATIONS IN THE HOUSE AND SENATE FOR OVER TWO YEARS, IN 2017 BALDRIGE WAS RESTORED AT 2.2 MILLION ANNUALLY. THIS WAS A HISTORIC ACHIEVEMENT. NO OTHER PROGRAM IN THE HISTORY OF THE U.S. GOVERNMENT HAD EVER BEEN RESTORED IN THE FEDERAL BUDGET AFTER BEING OUT FOR SUCH AN EXTENDED PERIOD. IN THE FOLLOWING YEAR, WE ALSO RESTORED BALDRIGE IN THE PRESIDENT'S BUDGET REQUEST, AND THAT SOLIDIFIED THE BALDRIGE PROGRAM'S FUNDING POSITION WITHIN THE DEPARTMENT OF COMMERCE. ATTAINING "COMMUNITY" AS THE 7TH CATEGORY OF THE BALDRIGE AWARDS WAS ANOTHER HISTORIC ACHIEVEMENT FOR THE BALDRIGE FOUNDATION AND OUR ADVOCACY EFFORTS. NOT SINCE THE ADDITION OF HEALTH CARE AND EDUCATION IN 1998 AND THE NONPROFIT SECTOR IN 2005, HAD BALDRIGE EXPANDED ITS AWARD CATEGORIES. THE BALDRIGE FOUNDATION CONTINUES TO PROVIDE ORGANIZATIONAL AND ADMINISTRATIVE SUPPORT TO COMMUNITIES OF EXCELLENCE 2026 AND IN FY2023 WAS AGAIN, THE SOLE SPONSOR OF THE COE CRITERIA AND FRAMEWORK. WE LOOK FORWARD TO HELPING SCALE-UP PARTICIPATION IN COMMUNITIES NATIONWIDE AND SECURING ADDITIONAL FUNDING TO HELP US DRIVE SUCCESS USING THE NEW "COMMUNITY" BALDRIGE EXCELLENCE FRAMEWORK. SINCE 2014, THE FOUNDATION HAS GIVEN COE2026 OVER 138,000.00 IN FUNDING ASSISTANCE AND GIFT-IN-KIND (GIK) SERVICES WHICH INCLUDED SPONSORING THEIR COMMUNITY FRAMEWORK. TO SUPPORT OUR ADVOCACY EFFORTS, WE DEVELOPED THE JOURNAL OF PERFORMANCE EXCELLENCE IN 2017. THE JOURNAL SHOWCASES THE BALDRIGE ENTERPRISE'S ACHIEVEMENTS EACH YEAR AND SERVES AS A VALUABLE TOOL HELPING TO TELL OUR STORY IN CONGRESS, AND WITH ALL OUR STAKEHOLDERS. THE FOUNDATION SENDS FORMAL LETTERS OF CONGRATULATIONS TO ALL NATIONAL AWARD WINNERS, AND STATE PROGRAM HIGHEST-LEVEL AWARD WINNERS. WE ALSO SEND LETTERS OF CONGRATULATIONS TO ALL AWARD WINNERS' U.S. SENATORS, CONGRESSIONAL REPRESENTATIVES, AND GOVERNORS, LETTING THEM KNOW OF THEIR CONSTITUENT'S ACHIEVEMENTS. THIS OFTEN RESULTS IN THEM WRITING TO THEIR AWARD RECIPIENTS AS WELL AND CONGRATULATING THEM. WE ALSO SEND THEM COPIES OF THE JPE EACH YEAR THANKING THEM FOR THEIR SUPPORT. THIS DISCIPLINED PROCESS PROVIDES A COMPREHENSIVE APPROACH TO MAINTAINING LEGISLATIVE SUPPORT FOR BALDRIGE. OTHER WAYS IN WHICH THE FOUNDATION PROVIDES ADVOCACY ARE THROUGH FORMAL PRESENTATIONS AT NATIONAL AND INTERNATIONAL CONFERENCES WORLD-WIDE, STATE- BASED PROGRAM CONFERENCES, AND BY ATTENDING KEY EVENTS EACH YEAR IN SUPPORT OF ORGANIZATIONS SUCH AS: THE AMERICAN COLLEGE OF HEALTH CARE EXECUTIVES (ACHE); THE COLLEGE OF HEALTHCARE INFORMATION MANAGEMENT EXECUTIVES (CHIME); THE BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE WORLD SUMMIT & INDUSTRY AWARDS (BTOES); THE AMERICAN HOSPITAL ASSOCIATION (AHA); THE AMERICAN HEALTH CARE ASSOCIATION (AHCA); AND MANY OTHERS. OUR ADVOCACY EFFORTS HAVE HELPED US BUILD TREMENDOUS GRASS ROOTS SUPPORT FOR BALDRIGE BOTH AT THE STATE AND NATIONAL LEVELS, AND INTERNATIONALLY AS WELL. AN EXAMPLE OF OUR INTERNATIONAL SUCCESS IS THE CONTINUED RELATIONSHIP WITH TATA SONS, IN INDIA. FOR MORE THAN A DECADE, TATA HAS SUPPORTED BALDRIGE AND THE FOUNDATION. THEY SERVE AS A MAC BALDRIGE SOCIETY MEMBER AND INSTITUTE TRUSTEE AND HAVE HAD A SEAT ON OUR BOARD OF DIRECTORS TO HELP PROVIDE US WITH IMPORTANT INTERNATIONAL PERSPECTIVES ON QUALITY AND PERFORMANCE EXCELLENCE. MOLLY BALDRIGE AND I HAVE PRESENTED AT THEIR AWARDS CEREMONY, AND WE CONTINUE TO STRENGTHEN OUR RELATIONSHIP WITH THEM AS THE LARGEST USER OF THE BALDRIGE FRAMEWORK, GLOBALLY. FUNDRAISING THE FOUNDATION HAS COMPLETELY TRANSFORMED ITS FUNDRAISING FROM PASSIVE FUNDRAISING (WAITING FOR PEOPLE TO DONATE) TO A COMPREHENSIVE FUNDRAISING STRATEGY THAT INCLUDES A WEBSITE PRESENCE, FUNDRAISING CAMPAIGNS THROUGHOUT THE YEAR, PLANNED AND ESTATE GIVING, A FULL SUITE OF SOCIAL MEDIA OPTIONS, GIVING TUESDAY ENGAGEMENTS, MAJOR GIFT STRATEGIES, AND ENDOWMENT POSSIBILITIES WITH NAMING RIGHTS TO AWARDS AND THE INSTITUTE. OUR HIGHEST-LEVEL DONORS ARE RECOGNIZED THROUGH MEMBERSHIP IN THE MAC BALDRIGE SOCIETY AND SERVE AS TRUSTEES FOR THE INSTITUTE FOR PERFORMANCE EXCELLENCE. THE FOUNDATION ATTAINED AND HAS MAINTAINED PLATINUM LEVEL ACCREDITATION THROUGH CANDID (FORMERLY GUIDESTAR), WHICH IS THEIR HIGHEST RATING FOR TRANSPARENCY, ATTAINED BY LESS THAN .1% OF ALL CHARITIES NATION-WIDE. SINCE 2014, THE BALDRIGE FOUNDATION HAS RAISED OVER NINE MILLION DOLLARS IN DONATIONS AND GIFT-IN-KIND (GIK) SERVICES, FINISHED EVERY YEAR UNDER THE BOARD APPROVED BUDGET, AND PASSED ANNUAL EXTERNAL AUDITS, DEMONSTRATING OUR STEWARDSHIP. MOST NOTABLY, IN 2019, THE INTERNAL REVENUE SERVICE (IRS) SENT AN AUDITOR TO EXAMINE THE FOUNDATION IN PERSON FOR THREE FULL DAYS. HE WAS SO IMPRESSED WITH OUR MISSION, AND OPERATIONAL PROCESSES, HE WROTE US A COMMENDABLE LETTER AND ASKED FOR A COPY OF THE BALDRIGE FRAMEWORK TO TAKE BACK TO THE IRS FOR THEM TO CONSIDER IMPLEMENTING OUR SUCCESS AND RESILIENCY HAVE TRULY BEEN REMARKABLE, ESPECIALLY WHEN YOU TAKE INTO ACCOUNT THE COVID-19 PANDEMIC AND SUBSEQUENT ECONOMIC DOWNTURN, FOLLOWED BY THE BALDRIGE PROGRAM RE-DESIGN WHICH ESSENTIALLY SHUTDOWN THE BALDRIGE PROGRAM FOR WELL OVER TWO YEARS. ALTOGETHER, FOUR OF THE PAST FIVE YEARS HAVE BEEN DEVASTATING FOR FORM 990, PAGE 6, PART VI, LINE 11B THE AUDIT COMMITTEE REVIEWS THE FORM 990 PRIOR TO SUBMITTAL. THE AUDIT COMMITTEE THEN PRESENTS THEIR QUESTIONS TO THE BOARD OF DIRECTORS. FORM 990, PAGE 6, PART VI, LINE 12C GOVERNANCE COMMITTEE MONITORS THE BOARD OF DIRECTOR'S ACTIVITIES ON A REGULAR BASIS. FORM 990, PAGE 6, PART VI, LINE 15A COMPENSATION FOR THE TOP OFFICIAL (CEO) WAS DETERMINED BY THE GOVERNANCE COMMITTEE THROUGH DETAILED ANALYSIS OF SIMILAR NON-PROFIT ORGANIZATIONS IN THE SAME MARKET AREA. COMPENSATION IS FAR BELOW MARKET/CANDIDATE EXPERIENCE LEVELS. THE GOVERNANCE COMMITTEE EVALUATES CEO PERFORMANCE QUARTERLY AS PART OF REGULARLY SCHEDULED BOARD MEETINGS AND ALSO PERFORMS AN ANNUAL EVALUATION TO REVIEW PERFORMANCE AND TO EVALUATE COMPENSATION WITHOUT THE CEO BEING PRESENT. ALL NON-PROFIT BOARD BEST PRACTICES ARE FOLLOWED IN SETTING, REVIEWING, EVALUATING AND APPLYING COMPENSATION. THE FULL BOARD THEN APPROVES THE COMPENSATION PACKAGE FOR THE FOLLOWING YEAR. FORM 990, PAGE 6, PART VI, LINE 17 MARYLAND, MAINE, MICHIGAN, MINNESOTA, MISSISSIPPI, NORTH CAROLINA, NORTH DAKOTA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH CAROLINA, TENNESSEE, UTAH, VIRGINIA, WASHINGTON, WISCONSIN, WEST VIRGINIA FORM 990, PAGE 6, PART VI, LINE 19 GOVERNING DOCUMENTS ARE AVAILABLE TO THE PUBLIC ON THE FOUNDATION'S WEBSITE AND UPON REQUEST. THE CEO FILED ELECTION 501(H) USING FORM 5768 BEGINNING WITH TAX YEAR 9.30.16.