2025-11-17T07:13:06-06:00 2024-12-31 383567911 REHMANN ROBSON LLC 570 SEMINOLE RD STE 200 MUSKEGON MI 49444 990 2024-01-01 381357148 GOODWILL INDUSTRIES OF WEST MICHIGAN INC GOOD 2317227871 271 E APPLE AVENUE MUSKEGON MI 494423408 JEANETTE HOYER PRESIDENT & CEO 2317227871 2025-11-17 1 1 JEFFREY E HERT CPA P00066715 2317399441 2025-11-11 2024 2025-03-06 01:10:19Z JEANETTE HOYER 271 E APPLE AVENUE MUSKEGON MI 494423408 32755552 0 X WWW.GOODWILLWM.ORG X 1950 MI GOODWILL INDUSTRIES OF WEST MICHIGAN'S MISSION IS CHANGING LIVES THROUGH THE POWER OF WORK. 14 14 682 162 245755 0 9524995 6902236 22434913 22483712 887039 750630 143394 195305 32990341 30331883 0 0 0 0 14372199 14732144 0 0 27085 13672756 15379541 28044955 30111685 4945386 220198 46076795 44906112 13104828 11306082 32971967 33600030 X GOODWILL BELIEVES THAT WORK HAS THE POWER TO TRANSFORM LIVES AND PLAYS A CRITICAL ROLE IN ACHIEVING SECURITY, INDEPENDENCE, SELF-WORTH, PRIDE, AND RESPECT. GOODWILL'S VISION IS THAT EVERY PERSON HAS A PATHWAY TO MEANINGFUL AND SUSTAINING WORK. THE AGENCY OFFERS A BROAD RANGE OF JOB TRAINING PROGRAMS AND EMPLOYMENT PLACEMENT SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS, AND ALSO PROVIDES WRAPAROUND SUPPORT SERVICES SUCH AS MONEY MANAGEMENT TRAINING, FREE TAX PREPARATION ASSISTANCE, AND COMMUNITY RESOURCE REFERRALS. FOR A FULL DESCRIPTION OF GOODWILL'S MISSION-BASED PROGRAMS AND SERVICES, PLEASE VISIT GOODWILLWM.ORG. 0 0 21176320 20029776 RETAIL AND DONATED GOODS PROGRAM SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN ACCEPTS DONATED CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS AT GOODWILL'S 18 COMMUNITY-BASED RETAIL AND OUTLET STORES, AS WELL AS ONLINE. THE REVENUE FROM THE SALE OF THESE GOODS SUPPORTS GOODWILL'S MISSION-BASED EMPLOYMENT AND TRAINING PROGRAMS AND SERVICES. GOODWILL'S RETAIL DIVISION ALSO PROVIDES TIME-LIMITED ON-THE-JOB TRAINING AND WORK EXPERIENCE FOR PEOPLE ENROLLED IN GOODWILL PROGRAMMING. CLOTHING AND OTHER GOODS NOT SUITABLE FOR RESALE IN GOODWILL STORES ARE SORTED AND SOLD TO VARIOUS RECYCLERS OR SALVAGE BROKERS FOR THE GREATEST VALUE, DIVERTING AS MUCH AS POSSIBLE FROM THE WASTE STREAM. GOODWILL IS FOCUSED ON MAXIMIZING DONATION VALUE FOR ITS MISSION-BASED WORKFORCE DEVELOPMENT SERVICES, AS WELL AS REDUCING WASTE. IN 2024, GOODWILL INDUSTRIES OF WEST MICHIGAN DIVERTED 10.8 MILLION POUNDS OF MATERIAL FROM LOCAL LANDFILLS. 1882896 254584 GOODWILL JANITORIAL SERVICES AND SUSTAINABILITY/RECYCLING DIVISION. GOODWILL INDUSTRIES OF WEST MICHIGAN CREATES EMPLOYMENT AND JOB TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT THROUGH ITS VARIOUS BUSINESS LINES. GOODWILL'S JANITORIAL SERVICES DIVISION PROVIDES COMPREHENSIVE JANITORIAL SERVICES, COMMERCIAL FLOOR CARE, AND CARPET CLEANING THROUGH WORK CONTRACTED WITH AREA BUSINESSES. GOODWILL'S SUSTAINABILITY/RECYCLING DIVISION PARTNERS WITH AREA BUSINESSES TO RECYCLE OR RESELL CORPORATE ASSETS SUCH AS OFFICE FURNITURE AND ELECTRONICS AND COMPUTERS. THROUGH A COMBINATION OF RECYCLING AND REUSE PRACTICES, GOODWILL ENSURES EACH DONATED ASSET REACHES ITS BEST DESTINATION FOR MAXIMUM VALUE AND MINIMAL WASTE. THE DIVISION ALSO PROVIDES FREE COMPUTER AND TV RECYCLING TO THE COMMUNITY. COMPUTERS, TVS, AND OTHER COMPUTER-RELATED ELECTRONICS ARE COLLECTED AT GOODWILL RETAIL AND DONATION LOCATIONS AND REFURBISHED OR RECYCLED. THE PROGRAM DIVERTS MILLIONS OF POUNDS OF WASTE FROM MICHIGAN LANDFILLS AND PROVIDES JOB AND TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER DISADVANTAGES. 3239215 1839999 WORKFORCE DEVELOPMENT SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN PROVIDES JOB TRAINING AND CAREER SERVICES, AS WELL AS JOB PLACEMENT OPPORTUNITIES AND POST-EMPLOYMENT SUPPORT TO INDIVIDUALS WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT. IN 2024, GOODWILL SERVED 3,327 PEOPLE 413 OF WHOM WERE PLACED INTO COMPETITIVE JOBS IN THE COMMUNITY. GOODWILL OFFERS A BROAD RANGE OF MISSION-BASED TRAINING PROGRAMS AND SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS. SOME PEOPLE FIND THEIR WAY TO GOODWILL BECAUSE OF LIMITED SKILLS OR WORK HISTORY, SOME HAVE PHYSICAL OR DEVELOPMENTAL DISABILITIES, WHILE OTHERS ARE REFERRED BY COLLABORATING PARTNER ORGANIZATIONS. GOODWILL COLLABORATES AND PARTNERS WITH A VARIETY OF OTHER ORGANIZATIONS AND BUSINESSES IN THE COMMUNITY TO ENHANCE AND BROADEN OPPORTUNITIES AND SERVICES FOR ITS PROGRAM PARTICIPANTS. IN 2024, GOODWILL LAUNCHED THREE NEW VOCATIONAL CERTIFICATION PROGRAMS WITH FREE, ON-SITE CHILD CARE FOR ITS PROGRAM PARTICIPANTS. THE NEW CERTIFICATION PROGRAMS ARE: HVAC-R, FORKLIFT OPERATOR, AND CUSTOMER CARE PROFESSIONAL. IN 2024, WE ALSO EXPANDED AND STRENGTHENED OUR COMMUNITY PARTNERSHIPS TO OFFER HOUSING ASSISTANCE, CHILD CARE ASSISTANCE, ENGLISH AS A SECOND LANGUAGE CLASSES, AND GED AND HIGH SCHOOL DIPLOMA INSTRUCTION, ON SITE AT OUR CAREER CENTER.OTHER PROGRAMS AND SERVICES OFFERED IN 2024 INCLUDE: EMPOWERING EX-OFFENDERS IN TRANSITION (EXIT) PROGRAM, OFFENDER SUCCESS (OS), SUPPORTIVE TRANSITIONAL EMPLOYMENT PROGRAMMING (STEP), JANITORIAL OCCUPATIONAL TRAINING (JOT), SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) PROGRAM, RENTING WITH CONFIDENCE CLASS, AND MORE. THE GOODWILL CAREER CENTER ALSO OFFERS EMPLOYMENT SERVICES AND RELATED SUPPORT TO PEOPLE LOOKING FOR WORK, OR SEEKING HELP IN ADVANCING THEIR CAREERS. FREE SERVICES INCLUDE: JOB SEARCH ASSISTANCE, RESUME DEVELOPMENT, INTERVIEW COACHING, CAREER EXPLORATION, BASIC COMPUTER TRAINING, AND MORE. ADDITIONALLY, WORKFORCE DEVELOPMENT SERVICES PROVIDES A VARIETY OF SUPPORTS SUCH AS FINANCIAL LITERACY COACHING AND FREE TAX PREPARATION SERVICES FOR LOW- TO MODERATE-INCOME INDIVIDUALS AND FAMILIES. IN 2024, GOODWILL'S VOLUNTEER INCOME TAX PROGRAM PROCESSED 2,339 TAX RETURNS RESULTING IN MORE THAN $2.8 MILLION TO THE WEST MICHIGAN COMMUNITY. 26298431 1 0 0 0 0 0 0 0 0 1 1 0 0 1 1 1 0 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 1 1 1 0 0 1 90 0 1 682 1 1 1 0 0 0 0 0 0 0 0 0 0 0 X 14 14 0 0 0 0 0 0 0 1 1 0 1 1 1 1 1 1 1 1 1 1 0 MI X RICK SNELLENBERGER 2317227871 271 E APPLE AVENUE MUSKEGON MI 494423408 DIANA OSBORN BOARD CHAIR 1.00 X X 0 0 0 ALAN STEINMAN FIRST VICE CHAIR 1.00 X X 0 0 0 NANCY MILLER SECOND VICE CHAIR 1.00 X X 0 0 0 BRUCE SPOELMAN TREASURER 1.00 X X 0 0 0 JANELLE MAIR SECRETARY 1.00 X X 0 0 0 HAROLD BURRELL BOARD MEMBER 1.00 X 0 0 0 CLINTON TODD BOARD MEMBER 1.00 X 0 0 0 KASLENA HUSSEY BOARD MEMBER 1.00 X 0 0 0 JOHN JOHNSTON BOARD MEMBER 1.00 X 0 0 0 PAUL GILBERT BOARD MEMBER 1.00 X 0 0 0 TODD BRAMER BOARD MEMBER 1.00 X 0 0 0 DAVID TIMMER BOARD MEMBER 1.00 X 0 0 0 CYNDI LANGLOIS BOARD MEMBER 1.00 X 0 0 0 GEORGE JOHNSON BOARD MEMBER 1.00 X 0 0 0 JEANETTE HOYER PRESIDENT & CEO 35.00 15.00 X 195448 0 39015 RICK SNELLENBERGER CHIEF FINANCIAL OFFICER 40.00 X 128134 0 41535 KRISTIN GARRIS CWO 40.00 X 135662 0 13250 NICHOLAS CARLSON SUSTAINABILITY DIRECTOR 40.00 X 113143 0 39546 STEVE JACKSON RETAIL OPERATION DIRECTOR 40.00 X 108014 0 32751 RYAN RISLEY OPERATIONS DIRECTOR 40.00 X 109519 0 10676 789920 0 176773 6 0 1 0 0 22944 6879292 5154493 6902236 RETAIL & DONATED GOODS PROGRAM 459510 20029776 20029776 WORKFORCE DEVELOPMENT SERVICES 624310 1839999 1839999 INDUSTRIAL & COMMERCIAL SERVICES 624310 613937 368182 245755 22483712 308256 308256 195305 0 195305 195305 195305 2865537 506 2423669 0 441868 506 442374 442374 30331883 22237957 245755 945935 404132 404132 11036867 9899200 1137667 520299 423622 96677 1654317 1540515 113802 1116529 997655 118874 30206 28180 2026 26930 26930 64412 64412 1687555 1637962 44493 5100 39180 16347 15890 6943 3629241 3385976 243265 90594 77151 13443 23048 9089 13959 896196 594239 301957 242337 160719 81618 COST OF GOODS SOLD 5134617 5134617 SUPPLIES 1486738 1236228 250453 57 MISCELLANEOUS 913663 314670 598297 696 POSTAGE & SHIPPING 369114 365043 4069 2 745710 486307 259075 328 30111685 26298431 3786169 27085 38327 38715 4962690 4065909 536675 428329 378818 394970 328798 343958 26855469 11540835 14445588 15314634 10670032 10335534 14715867 13984063 46076795 44906112 1976175 1512914 3381198 3002815 7747455 6790353 13104828 11306082 X 32971967 33600030 32971967 33600030 46076795 44906112 X 220198 41500 366365 X X 0 1 X 1 0 X 5754192 4520733 4289134 9524995 6902236 30991290 14033146 19862986 21002360 23001730 22483712 100383934 19787338 24383719 25291494 32526725 29385948 131375224 0 0 0 131375224 359327 336685 363442 463616 503561 2026631 359327 336685 363442 463616 503561 2026631 20146665 24720404 25654936 32990341 29889509 133401855 0.98480 0.98480 0.01520 0.01520 X 3543465 401430 136554 35065 3773276 3195437 516798 134715 34055 3543465 4033830 -672933 131749 33711 3195437 3680280 508636 122255 32831 4033830 3373542 454734 116857 31139 3680280 0.99550 0.00450 1 0 1011857 1011857 22787835 8762974 14024861 3039999 2777861 262138 15778 15778 15314634 BENEFICIAL INTEREST IN ASSETS HELD BY OTHERS 3773276 INTERORGANIZATION NOTE RECEIVABLE 3500000 RIGHT-OF-USE ASSETS 6710787 13984063 OPERATING LEASE OBLIGATION 6790353 6790353 X PART V, LINE 4: TO PROVIDE GRANT FUNDING TO PROGRAMS BASED UPON ACCEPTANCE OF APPLICATIONS RECEIVED, REVIEWED AND CHOSEN BY THE MISSION SERVICES COMMITTEE. PART X, LINE 2: THE ORGANIZATION ANALYZES ITS INCOME TAX FILING POSITIONS IN THE JURISDICTIONS WHERE IT IS REQUIRED TO FILE INCOME TAX RETURNS, AS WELL AS ALL OPEN TAX YEARS IN THESE JURISDICTIONS, TO IDENTIFY POTENTIAL UNCERTAIN TAX POSITIONS. THE ORGANIZATION HAS EVALUATED ITS INCOME TAX FILING POSITIONS FOR FISCAL YEARS 2021 THROUGH 2024, THE YEARS WHICH REMAIN SUBJECT TO EXAMINATION AS OF DECEMBER 31, 2024. THE ORGANIZATION CONCLUDED THAT THERE ARE NO SIGNIFICANT UNCERTAIN TAX POSITIONS REQUIRING RECOGNITION IN THESE FINANCIAL STATEMENTS. THE ORGANIZATION DOES NOT EXPECT THE TOTAL AMOUNT OF UNRECOGNIZED TAX BENEFITS ("UTB") (E.G. TAX DEDUCTIONS, EXCLUSIONS, OR CREDITS CLAIMED OR EXPECTED TO BE CLAIMED) TO SIGNIFICANTLY CHANGE IN THE NEXT TWELVE MONTHS. THE ORGANIZATION DOES NOT HAVE ANY AMOUNTS ACCRUED FOR INTEREST AND PENALTIES RELATED TO UTB AT DECEMBER 31, 2024 OR 2023, AND IS NOT AWARE OF ANY CLAIMS FOR SUCH AMOUNTS BY FEDERAL OR STATE INCOME TAX AUTHORITIES. X X X X 0 0 0 0 0 0 0 0 0 JEANETTE HOYER PRESIDENT & CEO 190907 0 4541 0 0 0 17812 0 21203 0 234463 0 0 0 RICK SNELLENBERGER CHIEF FINANCIAL OFFICER 127876 0 258 0 0 0 12756 0 28779 0 169669 0 0 0 NICHOLAS CARLSON SUSTAINABILITY DIRECTOR 113083 0 60 0 0 0 10767 0 28779 0 152689 0 0 0 X 125883 GII RECOMMENDED CALC X 5028610 GII RECOMMENDED CALC 0 1 1 PART I, LINE 32B: GOODWILL INDUSTRIES OF WEST MICHIGAN USES ONLINE PLATFORMS TO SELL DONATED ITEMS WHICH INCLUDE SHOPGOODWILL.COM (GOODWILL OF ORANGE COUNTY) AND EBAY. FORM 990, PART VI, SECTION B, LINE 11B THE FORM 990 IS PRESENTED TO THE BOARD MEMBERS FOR THEIR REVIEW PRIOR TO FILING. FORM 990, PART VI, SECTION B, LINE 12C THE BOARD MEMBERS RECEIVE THE CONFLICT OF INTEREST POLICY, STATEMENT OF VALUES & CODE OF ETHICS AND A BOARD MEMBER POLICY ACKNOWLEGEMENT DOCUMENT THAT IS THEN SIGNED STATING THAT THE MEMBER HAS REVIEWED THE POLICY AND IS IN COMPLIANCE. FORM 990, PART VI, SECTION B, LINE 15 SURVEYS (MERCER/MICHIGAN NON-PROFIT COMP SURVEY/CHARITY NAVIGATOR/EMPLOYERS ASSOC/ GII, MARO ) AND STUDIES ARE REVIEWED REGARDING COMPENSATION OF CEO'S AND OFFICERS AT NON-PROFIT ENTITIES OF LIKE SIZE - THE REVIEW IS DONE WITH THE EXECUTIVE COMMITTEE (INDEPENDENT) FOR RECOMMENDATION TO THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION C, LINE 19 FINANCIAL STATEMENTS ARE PUBLISHED IN THE GOODWILL INDUSTRIES OF WEST MICHIGAN ANNUAL REPORT AND ARE AVAILABLE FOR PUBLIC VIEWING. FORM 990, PART XI, LINE 9: CHANGE IN VALUE OF BENEFICIAL INTEREST IN ASSETS 366,365. FORM 990, PART XII, LINE 2C ORGANIZATION HAS A RESOURCE COMMITTEE THAT OVERSEES THE AUDIT PROCESS. 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