2025-10-28T09:24:43-05:00 2025-06-30 042571780 AAFCPAS INC 50 WASHINGTON STREET WESTBOROUGH MA 01581 990 2024-07-01 042616064 SPRINGWELL INC SPRI 6179264100 307 WAVERLY OAKS ROAD 205 WALTHAM MA 02452 PATRICIA SCHEFFLER CHIEF EXECUTIVE OFFICER 6179264100 2025-10-27 1 1 THOMAS F MULDOON CPA P01561688 5083669100 2025-10-27 2024 2025-03-06 01:10:19Z PATRICIA SCHEFFLER 307 WAVERLY OAKS ROAD 205 WALTHAM MA 02452 119463998 0 X WWW.SPRINGWELL.COM X 1976 MA SPRINGWELL HELPS INDIVIDUALS IMPROVE THEIR QUALITY OF LIFE AND REDUCE THEIR NEED FOR RESIDENTIAL CARE BY HELPING THEM ACCESS COMMUNITY RESOURCES. SPRINGWELL WORKS WITH INDIVIDUALS DIRECTLY AS WELL AS WITH GOVERNMENT AGENCIES, HEALTH PROVIDERS AND HOUSING ENTITIES TO IMPROVE THEIR PATIENTS AND RESIDENTS' HEALTH AND SATISFACTION, WHILE REDUCING THE COSTS ASSOCIATED WITH CARE. CARE MANAGERS AND RNS CONDUCT COMPREHENSIVE IN-HOME ASSESSMENTS, IDENTIFY SUPPORTS, ACCESS SUPPORTS AND, WHERE APPROPRIATE, COORDINATE SERVICES. IN-HOME SERVICES PROVIDED INCLUDE ASSISTANCE WITH PERSONAL CARE SUCH AS BATHING, DRESSING AND TOILETING, ASSISTANCE WITH HOMEMAKING, GROCERY SHOPPING AND LAUNDRY. 16 16 305 474 0 0 484676 437551 108082497 118135571 817961 890876 0 0 109385134 119463998 84656476 94492629 0 0 16360719 18467897 0 0 131594 3469991 3613912 104487186 116574438 4897948 2889560 48500100 43740559 19198637 11549536 29301463 32191023 X SEE SCHEDULE O 0 0 106096317 94492629 111456779 HOME CARE - SPRINGWELL CONTRACTS WITH THE MASSACHUSETTS EXECUTIVE OFFICE OF HEALTH AND HUMAN SERVICES/ EXECUTIVE OFFICE OF AGING & INDEPENDENCE TO PROVIDE CASE MANAGEMENT AND IN-HOME CARE TO OLDER ADULTS WHO ARE AT RISK OF NURSING HOME PLACEMENT. SPRINGWELL CARE MANAGERS AND RNS MEET WITH INDIVIDUALS IN THEIR HOMES, CONDUCT COMPREHENSIVE ASSESSMENTS, DETERMINE ELIGIBILITY FOR GOVERNMENT SUBSIDIZED PROGRAMS, AND HELP INDIVIDUALS DETERMINE WHICH IN-HOME SERVICES PROVIDE THE NECESSARY SUPPORT. IN-HOME SERVICES INCLUDE SUPPORT WITH DRESSING, TOILETING, BATHING, EATING, GROCERY SHOPPING, LAUNDRY AND HOMEMAKING. SPRINGWELL PROVIDES CASE MANAGEMENT AND IN-HOME CARE THROUGH THE MASSACHUSETTS' STATE HOME CARE PROGRAM, THE MASSACHUSETTS ENHANCED COMMUNITY OPTIONS PROGRAM AND THE MASSACHUSETTS COMMUNITY CHOICES PROGRAM.SPRINGWELL'S HOME CARE PROGRAMS SERVED 4,280 INDIVIDUALS IN FISCAL YEAR 2025. 4330838 2666044 NUTRITION AND COMMUNITY SERVICES: AS THE AREA'S DESIGNATED AREA AGENCY ON AGING (AAA) SPRINGWELL IS RESPONSIBLE FOR DEVELOPING COMPREHENSIVE, COMMUNITY-BASED SERVICES THAT MEET THE NEEDS OF OLDER ADULTS. THE GOAL OF THESE SERVICES IS TO HELP INDIVIDUALS LEAD INDEPENDENT, MEANINGFUL AND DIGNIFIED LIVES IN THEIR OWN HOMES AND COMMUNITIES FOR AS LONG AS POSSIBLE WHILE AT THE SAME TIME SAVING MONEY THAT WOULD OTHERWISE NEED TO BE SPENT ON MORE EXPENSIVE RESIDENTIAL CARE IN A FACILITY. SPRINGWELL OFFERS SERVICES SUCH AS HELP WITH APPLYING FOR PUBLIC BENEFITS, GROCERY SHOPPING ASSISTANCE, FRIENDLY VISITING, AND HOME DELIVERED MEALS.SPRINGWELL'S COMMUNITY SERVICES PROGRAMS SERVED 8,961 INDIVIDUALS IN FISCAL YEAR 2025.SPRINGWELL PROVIDES NUTRITIONAL SERVICES TO INDIVIDUALS IN THE AREA THROUGH A HOME DELIVERED MEALS PROGRAM AND AT 17 COMMUNITY DINING SITES. THESE PROGRAMS PROVIDE BOTH A NUTRITIOUS MEAL AND AN OPPORTUNITY TO SOCIALIZE WITH NEIGHBORS. SPRINGWELL'S MEAL OPTIONS INCLUDE A REGULAR MEAL, A MEDICALLY TAILORED MEAL, A SUPPER MEAL, FROZEN MEALS FOR WEEKENDS AND HOLIDAYS, AS WELL AS KOSHER AND CHINESE MEALS.SPRINGWELL'S NUTRITION PROGRAM SERVED 3,230 INDIVIDUALS IN FISCAL YEAR 2025. 1645079 2147275 PROTECTIVE SERVICES: IN ANY COMMUNITY, THERE ARE OLDER ADULTS WHO SUFFER FROM ABUSE, NEGLECT AND FINANCIAL EXPLOITATION BY A CAREGIVER. IN ADDITION, THERE ARE OLDER ADULTS WHO PUT THEMSELVES AT RISK BY NOT CARING FOR THEMSELVES IN A WAY THAT PROVIDES FOR THEIR SAFETY. SPRINGWELL IS THE DESIGNATED ELDER PROTECTIVE SERVICES AGENCY FOR 17 COMMUNITIES WEST OF BOSTON. IN THIS ROLE, SPRINGWELL PROTECTIVE SERVICES CASE WORKERS INVESTIGATE REPORTS OF ABUSE AND NEGLECT, AND OFFER COUNSELING, SAFETY PLANNING AND LEGAL INTERVENTION WHEN NECESSARY TO INCREASE THE SAFETY OF A SENIOR. SPRINGWELL'S PROTECTIVE SERVICES PROGRAM SERVED 1,658 INDIVIDUALS IN FISCAL YEAR 2025. 1406742 1865473 NURSING HOME SCREENING: SPRINGWELL RNS CONDUCT COMPREHENSIVE ASSESSMENTS OF OLDER ADULTS WHO NEED NURSING HOME LEVEL SERVICES TO HELP ENSURE THEY HAVE THE SERVICES THEY NEED.SPRINGWELL SERVED 3,724 INDIVIDUALS THROUGH THIS SERVICE IN FISCAL YEAR 2025. 1406742 1865473 113478976 1 1 0 0 0 0 0 0 0 0 1 0 0 0 1 1 1 0 0 0 0 0 0 0 0 0 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 18 0 1 305 1 0 0 0 0 0 0 0 0 0 0 0 0 X 16 16 0 0 0 0 0 0 1 1 1 0 0 1 1 1 1 1 1 1 1 0 MA X KARA DONELLON 6179264100 307 WAVERLY OAKS ROAD SUITE 205 WALTHAM MA 02452 HARRIET MERKOWITZ PRESIDENT 1.00 X X 0 0 0 JEFFREY LELAND VICE PRESIDENT 1.00 X X 0 0 0 JOE BISOL TREASURER 1.00 X X 0 0 0 EILEEN HSU-BALZER CLERK 1.00 X X 0 0 0 LAURA SHAW DIRECTOR 1.00 X 0 0 0 NAOMI KRASNER DIRECTOR 1.00 X 0 0 0 WAYNE JOHNSON DIRECTOR 1.00 X 0 0 0 STEVEN ZAFRON DIRECTOR 1.00 X 0 0 0 ANN COSGROVE DIRECTOR 1.00 X 0 0 0 JUDITH CHASIN DIRECTOR 1.00 X 0 0 0 JANE SHAPIRO DIRECTOR 1.00 X 0 0 0 LARRY GRIFFIN DIRECTOR 1.00 X 0 0 0 ROSEMARY BALADY DIRECTOR 1.00 X 0 0 0 JOEL BAUMAN DIRECTOR 1.00 X 0 0 0 DOUGLAS PECK DIRECTOR 1.00 X 0 0 0 DEBRA SHAW DIRECTOR 1.00 X 0 0 0 SALLY TIPTON DIRECTOR (UNTIL 7/2024) 1.00 X 0 0 0 GERALD O'KEEFE DIRECTOR (UNTIL 11/2024) 1.00 X 0 0 0 PATRICIA SCHEFFLER CEO 38.00 X 203816 0 33279 KARA DONELLON CFO 38.00 X 169540 0 24750 KRISTEN LETOURNEAU-LUCE COO 38.00 X 129417 0 28944 LAURA OBERLANDER CHIEF PROGRAM DEVELOPMENT OFFICER 38.00 X 107223 0 18446 SARAH HUBBARD CHRO 38.00 X 111521 0 10234 BETH SCHULTZ CHIEF COMMUNITY ENGAGEMENT OFFICER 30.00 X 110123 0 10804 ARTHUR AVAKIAN DIRECTOR OF IT 38.00 X 123952 0 30134 ANDREW MOORADIAN IT SYSTEMS MANAGER 38.00 X 114043 0 18672 JENNIFER DARBY ASSOC DIR OF COMMUNITY SERVICES 38.00 X 100901 0 13664 1170536 0 188927 9 0 1 0 ADVANCED HOME CARE SERVICES LLC 260 COCHITUATE RD STE 201 FRAMINGHAM MA 01701 ELDERLY HOME CARE SERVICES 5029714 DIA FELIZ ADULT DAY HEALTH 63 FOUNTAIN ST STE 101 FRAMINGHAM MA 01702 ELDERLY HOME CARE SERVICES 835883 MY PERSONAL HOME HEALTH CARE LLC 99 DERBY STREET SUITE 200 HINGHAM MA 02043 ELDERLY HOME CARE SERVICES 337645 NATALE COMPANY AND SAFETY CARE 11 EAMES STREET WILMINGTON MA 01887 ELDERLY HOME CARE SERVICES 181265 4 437551 437551 CONTRACT INCOME 621610 88577451 88577451 PROGRAM SERVICE FEES 623000 28985633 28985633 HOME DELIVERED MEALS 624210 572487 572487 118135571 890876 890876 119463998 118135571 0 890876 264488 264488 94228141 94228141 1018810 317087 701723 13962034 12989381 885043 87610 744389 706087 33558 4744 1672320 1517186 145106 10028 1070344 955782 108259 6303 170809 122947 47862 73772 73772 252854 242920 9853 81 103382 96447 6935 292446 275084 15068 2294 1545349 788084 742058 15207 253519 252309 1178 32 45198 43668 1530 106932 36693 70239 90557 1225 89332 PROGRAM SUPPPORT 534941 534941 DUES AND SUBSCRIPTIONS 77766 50894 26753 119 LEASED EQUIPMENT 34718 32508 2119 91 MISCELLANEOUS 31669 23104 3480 5085 116574438 113478976 2963868 131594 167155 5289658 17349648 8755893 27984395 27553026 539062 694512 1189539 1118869 161350 70670 2298490 1376800 48500100 43740559 16733513 10029534 2465124 1520002 19198637 11549536 X 29050868 31842075 250595 348948 29301463 32191023 48500100 43740559 2889560 0 X X 0 1 X 1 1 1 X 485861 342266 543936 484676 437551 2294290 485861 342266 543936 484676 437551 2294290 2294290 19818 11662 317882 817961 890876 2058199 4352489 436008285 0.52710 0.63690 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 204836 204836 0 984703 914033 70670 70670 CONDITIONAL GRANT ADVANCE 97940 OPERATING LEASE LIABILITIES 1422062 1520002 X 119465161 1163 1163 119463998 0 119463998 116575601 1163 1163 116574438 0 116574438 PART X, LINE 2: SPRINGWELL ACCOUNTS FOR UNCERTAINTY IN INCOME TAXES IN ACCORDANCE WITH ASC TOPIC, INCOME TAXES. THIS STANDARD CLARIFIES THE ACCOUNTING FOR UNCERTAINTY IN TAX POSITIONS AND PRESCRIBES A RECOGNITION THRESHOLD AND MEASUREMENT ATTRIBUTE FOR THE FINANCIAL STATEMENTS REGARDING A TAX POSITION TAKEN OR EXPECTED TO BE TAKEN IN A TAX RETURN. SPRINGWELL HAS DETERMINED THAT THERE ARE NO UNCERTAIN TAX POSITIONS WHICH QUALIFY FOR EITHER RECOGNITION OR DISCLOSURE IN THE FINANCIAL STATEMENTS AT JUNE 30, 2025. SPRINGWELL'S INFORMATION RETURNS ARE SUBJECT TO EXAMINATION BY THE FEDERAL AND STATE JURISDICTIONS. 1 ENHANCE ASIAN COMMUNITY ON HEALTH INC 1 FRANKLIN STREET UNIT 1207 BOSTON MA 02110 422130807 501(C)(3) 6000 0 EDUCATION - CHRONIC DISEASE SELF MANAGEMENT PROGRAM GOOD SHEPARD COMMUNITY CARE 160 WELLS AVENUE NEWTON HIGHLANDS MA 02459 042655735 501(C)(3) 14760 0 SHORT TERM OVERNIGHT STAY GREATER BOSTON CHINESE 75 KNEELAND STREET SUITE 204 BOSTON MA 02111 237181452 501(C)(3) 15000 0 THE PROGRAM AIMS TO ENABLE A NON-ENGLISH SPEAKING ELDERLY POPULATION TO INCREASE THEIR ACCESS TO ESSENTIAL SERVICES, MAINTAIN THEIR FINANCIAL AND HEALTH STATUS SO THEY CAN CONTINUE TO LIVE INDEPENDENTLY AT HOME IN THE COMMUNITY. GREATER BOSTON CHINESE 75 KNEELAND STREET SUITE 204 BOSTON MA 02111 237181452 501(C)(3) 8326 0 EDUCATION - CHRONIC DISEASE SELF MANAGEMENT PROGRAM HEALTHY WALTHAM 510 MOODY STREET WALTHAM MA 02453 461174988 501(C)(3) 8500 0 OTHER SERVICES- COMPUTER EDUCATION HEALTHY WALTHAM 510 MOODY STREET WALTHAM MA 02453 461174988 501(C)(3) 15000 0 OUTREACH AND INFORMATION & ASSISTANCE HUDSON COA 78 MAIN STREET HUDSON MA 01749 046001188 501(C)(3) 30992 0 SOCIAL DAY HEALTH MFCSP METROWEST LEGAL SERVICES 63 FOUNTAIN ST SUITE 304 FRAMINGHAM MA 01702 043177488 501(C)(3) 110000 0 LEGAL SERVICES METROWEST YMCA 280 OLD CONNECTICUT PATH FRAMINGHAM MA 01701 042281530 501(C)(3) 12500 0 EDUCATION - DIABETES SELF MANAGEMENT PROGRAM NATICK COA 117 EAST CENTRAL ST ATTN SUSAN RAMSEY DIRECTOR NATICK MA 01760 046001237 501(C)(3) 8910 0 TRANSPORTATION NEWTON HOUSING 82 LINCOLN STREET NEWTON HIGHLANDS MA 02461 046006541 501(C)(3) 15000 0 THE GOAL OF NEWTON HOUSING AUTHORITYS (NHA) CROSS CULTURAL OUTREACH AND ENGAGEMENT PROGRAM IS TO INCREASE ACCESS TO PUBLIC BENEFITS, COMMUNITY-BASED RESOURCES, AND RECREATION EVENTS FOR LOW-INCOME CHINESE AND RUSSIAN SPEAKING POPULATIONS IN NEWTON. WESTON COA 20 ALPHABET LANE WESTON MA 02493 046001360 501(C)(3) 15000 0 FINANCIAL ASSISTANCE 10 HOMECARE SERVICES TO ELDERS 0 0 94228141 COST DELIVERY OF SERVICES WHICH ENHANCE A PERSON'S ABILITY TO LIVE IN DIGNITY AND COMFORT IN THEIR HOME AND COMMUNITY. PART I, LINE 2: GRANTEES SIGN A SERVICE AGREEMENT, WHICH CONTAINS PROGRAM GOALS/OBJECTIVES AND AN APPROVED BUDGET. PROGRESS REGARDING GOALS/OBJECTIVES AS WELL AS ADHERENCE TO APPROVED BUDGET AND SPENDING ARE MONITORED BY SPRINGWELL'S AREA AGENCY ON AGING (AAA) PLANNER THROUGH MONTHLY REPORTS SUBMITTED BY GRANTEES AND AT ANNUAL SITE VISITS. ON A MONTHLY BASIS, GRANTEES SUBMIT A CASH REQUEST FOR REIMBURSEMENT OF FUNDS, WHICH STATES THE AMOUNT OF FUNDS BEING BILLED UNDER THE GRANT, AMOUNTS BEING COVERED BY THE GRANTEE'S "MATCH OR "IN-KIND" CONTRIBUTION AND AMOUNT OF PARTICIPANT DONATIONS COLLECTED THAT MONTH, IF ANY. IN CONJUNCTION WITH THE CASH REQUEST, GRANTEES MUST SUBMIT A PROGRAM REPORT THAT OUTLINES THE NUMBER OF UNITS OF SERVICE PROVIDED AND UNDUPLICATED NUMBER OF CONSUMERS SERVED. THE CASH REQUEST AND PROGRAM REPORT ARE REVIEWED AND COMPARED WITH SERVICE AGREEMENT DOCUMENTS TO ENSURE COMPLIANCE. DURING THE ANNUAL SITE VISIT, SPRINGWELL'S AAA PLANNER USES A STANDARD MONITORING FORM TO ENSURE ALL REQUIREMENTS ARE BEING MET. THE AAA PLANNER WILL ALSO REVIEW SYSTEMS FOR TRACKING CONSUMERS AND EXPENSES. THE AAA PLANNER MAY MAKE RECOMMENDATIONS ON WAYS TO IMPROVE PROGRAMS/SYSTEMS OR MAY REQUIRE CORRECTIVE ACTION WHEN STANDARDS ARE NOT MET. GRANTEES ARE REQUIRED TO HAVE A DONATION POLICY THAT COMPLIES WITH REGULATIONS. SPRINGWELL'S AAA PLANNER REVIEWS THIS DURING ANNUAL SITE VISITS AND REQUIRES CORRECTIVE ACTION IF THE STATEMENT OR THE POLICY/PROCEDURE AROUND THE STATEMENT AND PROCESS OF DONATION HANDLING DOES NOT MEET STANDARDS. GRANTEES MUST CONDUCT SATISFACTION SURVEYS AND ARE REQUIRED TO SUBMIT A SUMMARY OF THEIR SURVEY RESULTS ON AN ANNUAL BASIS. GRANTEES ARE EXPECTED TO NOTE THEIR FINDINGS AND ANY CHANGES THEY PLAN TO MAKE TO THEIR PROGRAM AS A RESULT OF THE FEEDBACK THEY HAVE RECEIVED. ON AN ANNUAL BASIS, SPRINGWELL REQUIRES THE GRANTEES TO SUBMIT A CURRENT CERTIFICATE OF INSURANCE. IN ADDITION, SPRINGWELL CHECKS EACH GRANTEE FOR FEDERAL DISBARMENT AND REVIEWS AUDITED FINANCIALS TO ENSURE IT IS APPROPRIATE TO DISPERSE FEDERAL FUNDS. X 0 0 0 0 0 0 0 0 0 PATRICIA SCHEFFLER CEO 198816 0 5000 0 0 0 19557 0 13722 0 237095 0 0 0 KARA DONELLON CFO 168040 0 1500 0 0 0 16155 0 8595 0 194290 0 0 0 KRISTEN LETOURNEAU-LUCE COO 127917 0 1500 0 0 0 11245 0 17699 0 158361 0 0 0 ARTHUR AVAKIAN DIRECTOR OF IT 122452 0 1500 0 0 0 12341 0 17793 0 154086 0 0 0 FORM 990, PART III, LINE 1: SPRINGWELL HELPS INDIVIDUALS IMPROVE THEIR QUALITY OF LIFE AND REDUCE THEIR NEED FOR RESIDENTIAL CARE BY HELPING THEM ACCESS COMMUNITY RESOURCES. SPRINGWELL WORKS WITH INDIVIDUALS DIRECTLY AS WELL AS WITH GOVERNMENT AGENCIES, HEALTH PROVIDERS AND HOUSING ENTITIES TO IMPROVE THEIR PATIENTS AND RESIDENTS' HEALTH AND SATISFACTION, WHILE REDUCING THE COSTS ASSOCIATED WITH CARE. CARE MANAGERS AND RNS CONDUCT COMPREHENSIVE IN-HOME ASSESSMENTS, IDENTIFY SUPPORTS, ACCESS SUPPORTS AND, WHERE APPROPRIATE, COORDINATE SERVICES. IN-HOME SERVICES PROVIDED INCLUDE ASSISTANCE WITH PERSONAL CARE SUCH AS BATHING, DRESSING AND TOILETING, ASSISTANCE WITH HOMEMAKING, GROCERY SHOPPING AND LAUNDRY. FORM 990, PART VI, SECTION A, LINE 7B THE EOEA MUST APPROVE THE HIRING OF A CEO. FORM 990, PART VI, SECTION B, LINE 11B THE 990 DRAFT COPY IS SHOWN TO THE CEO, CFO AND THE FINANCE COMMITTEE WHICH INCLUDES THE PRESIDENT OF THE BOARD. ONCE THE DRAFT HAS BEEN REVIEWED, THE FINAL COPY IS SIGNED BY THE DESIGNATED PERSONNEL AND IS MAILED TO THE IRS. FORM 990, PART VI, SECTION B, LINE 12C EVERY KEY EMPLOYEE AND BOARD MEMBER, UPON JOINING THE BOARD, IS REQUIRED TO SIGN A CONFLICT OF INTEREST STATEMENT. SHOULD A CONFLICT ARISE AT ANY TIME DURING THE YEAR, THEY ARE REQUIRED TO NOTIFY SPRINGWELL'S CEO IN WRITING BY COMPLETION OF THE PROVIDED FORMS. ALSO, EVERY YEAR AT THE ANNUAL MEETING, THE DIRECTOR OF HR DISCUSSES THE CONFLICT OF INTEREST POLICY AND THE IMPORTANCE OF INFORMING SPRINGWELL ABOUT ANY POTENTIAL CONFLICTS. FORM 990, PART VI, SECTION B, LINE 15 ALL POSITIONS INCLUDING THAT OF CEO ARE ASSIGNED A STARTING SALARY IN ACCORDANCE WITH THE AGENCY SALARY PLAN. THE EXECUTIVE COMMITTEE OF THE BOARD IS RESPONSIBLE FOR ESTABLISHING THE SALARY FOR THE CEO. THIS COMPENSATION IS DETERMINED BASED ON FUNDING AVAILABLE AND SURVEY OF OTHER COMPARABLE SIZED AGING SERVICE ACCESS PROVIDER SALARIES. THE PROCESS IS THAT HR REVIEWS THE SALARIES FOR KEY EMPLOYEES IN RELATION TO THOSE OF OTHERS IN THE SAME POSITIONS IN SIMILAR AGENCIES. THE MOST RECENT REVIEW USED THE DATA COMPILED IN THE MASS HOME CARE SALARY SURVEY. FORM 990, PART VI, SECTION C, LINE 19 IT IS THE POLICY OF SPRINGWELL TO CONDUCT BUSINESS IN AN OPEN MANNER IN ACCORDANCE WITH ACCEPTED BUSINESS PRACTICES. WHEN THE AGENCY RECEIVES A REQUEST FOR INFORMATION, WE WILL PROVIDE EITHER PAPER OR ELECTRONIC COPIES OF THE MOST RECENT AUDITED FINANCIAL STATEMENTS AND THE MOST RECENT ANNUAL REPORT. A LOG OF ALL REQUESTS WILL BE MAINTAINED AT THE AGENCY. FORM 990, PART XII, LINE 2C: THERE HAS BEEN NO CHANGE TO THIS PROCESS SINCE THE PRIOR YEAR.