2024-04-10T16:48:52-05:00 2023-06-30 911194016 CLARK NUBER PS 10900 NE 4TH ST SUITE 1400 BELLEVUE WA 98004 990 2022-07-01 911163554 NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION NORT 2063748844 600 UNIVERSITY STREET 2409 SEATTLE WA 98101 CINDY R SEREMEK PRESIDENT 2063748844 2024-04-09 1 CINDY SEREMEK XXX-XX-XXXX 0 MEGAN R RYAN P00737884 4254544919 2024-04-09 2 AAL1 IAL1 2022 2023-04-26 12:10:37Z AMERICAN FINANCIAL SOLUTIONS CINDY R SEREMEK 600 UNIVERSITY STREET 2409 SEATTLE WA 98101 8420885 0 X WWW.MYFINANCIALGOALS.ORG X 1986 WA NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION PROMOTES, SUPPORTS, MAINTAINS, DEVELOPS, AND EXTENDS EDUCATIONAL OFFERINGS AND THE PURSUIT THEREOF AT OR IN CONNECTION WITH NORTH SEATTLE COLLEGE.AMERICAN FINANCIAL SOLUTIONS (AFS) IS A DIVISION OF NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION, THE MISSION OF WHICH IS TO EMPOWER PEOPLE TO IMPROVE THE QUALITY OF THEIR LIVES THROUGH FINANCIAL EDUCATION AND COUNSELING. WE REDIRECT A PORTION OF OUR PROCEEDS TO A FUND THAT PROVIDES STUDENT SCHOLARSHIPS, FACULTY GRANTS, AND OTHER ACADEMIC PROGRAMS FOR NORTH SEATTLE COLLEGE. 8 8 56 2 0 0 3164062 4452345 3771394 3693559 189029 272916 0 0 7124485 8418820 225000 300000 0 0 2909952 3406324 0 0 0 1986088 1964193 5121040 5670517 2003445 2748303 11054287 15281096 1755226 2564097 9299061 12716999 X THE NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION (THE FOUNDATION) OPERATES EXCLUSIVELY FOR RELIGIOUS, CHARITABLE, SCIENTIFIC, LITERARY, OR EDUCATIONAL PURPOSES WITHIN THE MEANING OF SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE OF 1954, AS AMENDED. - SEE SCHEDULE O 0 0 4762277 300000 3693559 CONSUMER CREDIT COUNSELING PROGRAM TO ASSIST FINANCIALLY DISTRESSED INDIVIDUALS GAIN CONTROL OF PERSONAL FINANCIAL SITUATIONS THROUGH EDUCATION AND INDIVIDUALLY TAILORED SOLUTIONS. NET REVENUES ARE AVAILABLE AT THE DISCRETION OF THE BOARD TO FUND THE FOUNDATION'S FINANCIAL AND PROGRAMMATIC SUPPORT OF THE COLLEGE. CREDIT COUNSELING - AMERICAN FINANCIAL SOLUTIONS (AFS) HELPS CLIENTS FREE THEMSELVES FROM THE ANXIETY AND STRESS OF CREDIT, DEBT AND FINANCIAL WORRIES BY PROVIDING CREDIT COUNSELING, FINANCIAL EDUCATION AND DEBT MANAGEMENT SERVICES THAT PUT CLIENTS IN CONTROL OF THEIR FINANCIAL SUCCESS. APPROXIMATELY 16,000 CLIENTS WERE COUNSELED IN A CONFIDENTIAL, ONE-ON-ONE COUNSELING SESSION, WHERE CERTIFIED CREDIT COUNSELORS HELP ASSESS CLIENTS' SITUATIONS AND IDENTIFY OPTIONS TO MANAGE AND PAY OFF DEBTS. THERE IS NO CHARGE FOR COUNSELING OR EDUCATION SERVICES. DEBT MANAGEMENT PLANS (DMP) - ONE OF THE OPTIONS AVAILABLE TO CLIENTS WHO ARE STRUGGLING WITH REPAYING UNSECURED DEBT IS A DEBT MANAGEMENT PLAN. A DEBT MANAGEMENT PLAN IS A WAY TO CONSOLIDATE CREDIT AND UNSECURED DEBT INTO ONE MONTHLY PAYMENT THAT FITS WITHIN A CLIENT'S BUDGET, ALLOWING REPAYMENT OF DEBTS MORE QUICKLY OVER TIME THAN WOULD OTHERWISE BE POSSIBLE. CHARGES APPLY TO ENROLL IN DEBT MANAGEMENT PLANS BUT FEES ARE WAIVED IN CASES OF FINANCIAL HARDSHIP. THESE FEES ARE REGULATED BY THE 50 STATES IN WHICH AFS IS LICENSED AND BY INDUSTRY GUIDELINES DEVELOPED BY NON-PROFIT CREDIT COUNSELING AGENCIES. OVER 7,200 NEW DEBT MANAGEMENT PLANS WERE ENTERED INTO DURING THE FISCAL YEAR. OVER 2,200 PEOPLE PAID OFF OVER $40,080,000 IN DEBT AND COMPLETED THEIR DMP'S DURING THE YEAR. COLLECTIVELY, OUR CLIENTS PAID OFF OVER $58,675,000 IN DEBT DURING THIS FISCAL YEAR.HOME FORECLOSURE COUNSELING - AFS IS A SUB-GRANTEE OF THE WASHINGTON STATE HOUSING FINANCE COMMISSION, A HUD-APPROVED HOUSING COUNSELING AGENCY. AFS OFFERS ASSISTANCE TO CLIENTS TO HELP THEM TRY TO AVOID THE LOSS OF THEIR HOMES. IN CONFIDENTIAL, ONE-ON-ONE COUNSELING SESSIONS, OVER 1,000 CLIENTS WERE OFFERED HELP BY AFS COUNSELORS WHO ASSESSED THEIR SITUATIONS, INFORMED THEM OF OPTIONS AND WORKED DIRECTLY WITH THEIR LENDERS TO TRY TO FIND SOLUTIONS THAT WOULD WORK FOR THE CLIENT. MORTGAGE COUNSELING SESSIONS ARE OFFERED FREE OF CHARGE TO CLIENTS. 245 MORTGAGE FORECLOSURE FAMILIES WERE ABLE TO MAINTAIN OWNERSHIP OF THEIR HOMES DURING THE FISCAL YEAR. HOME BUYER COUNSELING - AFS ASSISTS CLIENTS TO PREPARE FOR HOME OWNERSHIP BY ASSESSING THEIR INCOME, ASSETS, MONTHLY EXPENSES AND DEBT. OUR COUNSELORS HELP CLIENTS UNDERSTAND THE LENDING PROCESS AND DETERMINE WHAT THEY CAN BORROW, ESTABLISH GOALS FOR SAVING FOR A DOWN PAYMENT AND INFORM THEM OF DOWN PAYMENT ASSISTANCE PROGRAMS IN THE LOCAL COMMUNITY. OUR HOUSING COUNSELORS WILL ASSIST WITH PREPARATION OF A HOME BUDGET INCLUDING EXPENSES RELATED TO THE HOME SUCH AS UTILITIES, MAINTENANCE, TAXES AND INSURANCE. THE COUNSELORS ALSO OFFER TO REVIEW LOAN DOCUMENTS TO ENSURE THAT THE CLIENT UNDERSTANDS THEM. APPROXIMATELY 60 CLIENTS RECEIVED HOMEBUYER COUNSELING AND 21 BECAME NEW HOMEOWNERS DURING THE FISCAL YEAR. COUNSELING BEFORE BANKRUPTCY - IN CONFIDENTIAL, ONE-ON-ONE COUNSELING SESSIONS, AFS CERTIFIED CREDIT COUNSELORS HELPED OVER 100 CLIENTS ASSESS THEIR CURRENT INCOME AND ASSETS VERSUS MONTHLY EXPENSES AND DEBTS. WITH THIS INFORMATION, AFS CREATES AN ACCURATE AND DETAILED MONTHLY BUDGET THAT CAPTURES THE CLIENT'S OVERALL FINANCIAL SITUATION. THIS PROCESS ALLOWS THE COUNSELOR TO BETTER EXPLAIN WHAT BANKRUPTCY MEANS TO THE CLIENT AND THE POSSIBLE ALTERNATIVES FOR HANDLING DEBTS. AFS IS APPROVED BY THE EXECUTIVE OFFICE FOR U.S. TRUSTEES (EOUST) TO ISSUE CERTIFICATES OF CREDIT COUNSELING IN COMPLIANCE WITH THE BANKRUPTCY CODES OF THE STATES REGULATED. APPROVAL DOES NOT ENDORSE OR ASSURE THE QUALITY OF AN AGENCY'S SERVICES. POST-BANKRUPTCY EDUCATION - THE BANKRUPTCY CODE REQUIRES CONSUMERS TO COMPLETE AN APPROVED FINANCIAL EDUCATION COURSE, ALSO KNOWN AS POST-BANKRUPTCY CREDIT COUNSELING, WITH AN APPROVED AGENCY BEFORE DEBTS CAN BE DISCHARGED. AFS PROVIDES THIS COURSE UTILIZING THE "MONEY IN MOTION" PROGRAM. AFS IS APPROVED BY THE EXECUTIVE OFFICE FOR U.S. TRUSTEES (EOUST) TO PROVIDE THE REQUIRED POSTBANKRUPTCY EDUCATION IN COMPLIANCE WITH THE BANKRUPTCY CODES OF THE STATES REGULATED. STUDENT LOAN COUNSELING - AFS CERTIFIED STUDENT LOAN COUNSELORS HELP PERSONS MANAGE THEIR STUDENT LOANS WITH A PLAN SPECIFICALLY TAILORED TO THEM. THE PROGRAM IS DESIGNED TO HELP CLIENTS SUCCESSFULLY MANAGE THEIR STUDENT LOAN DEBT AND AVOID THE NEGATIVE CONSEQUENCES OF LOAN DELINQUENCY AND DEFAULT. COUNSELORS HELP EVALUATE LOAN INFORMATION, REVIEW AVAILABLE PAYMENT OPTIONS AND PUT A PLAN IN PLACE FOR REPAYMENT. WE ASSISTED APPROXIMATELY 300 PEOPLE WITH THEIR STUDENT LOANS DURING THIS TIME. ADDITIONALLY, AFS OFFERS RESOURCES THAT SUPPORT BUSINESSES AND ORGANIZATIONS WORKING WITH EMPLOYEES WHO HAVE STUDENT LOANS. WE PROVIDE EMPLOYERS AND EMPLOYEES ONSITE CLASSES, WORKBOOKS AND ONE-ONE-ONE COUNSELING. 177371 PUBLIC EDUCATIONAL OUTREACH ACTIVITIES FOCUS ON CONSUMER DEBT AND OTHER PERSONAL FINANCE SUBJECTS, INCLUDING FREE WORKSHOPS, SEMINARS, PUBLICATIONS AND ONLINE COURSES. OVER 1,100 INDIVIDUALS PARTICIPATED IN EDUCATION CLASSES USING ONLINE PLATFORMS AND OUR ONLINE EDUCATION CLASSES. FINANCIAL LITERACY EDUCATION - AFS HAS A 10-PART CURRICULUM AVAILABLE, FOR FREE, ON OUR WEBSITE OR VIA WORKBOOK. THE COURSES COVER BUDGETING, BORROWING, INVESTING, BANKING, PAYING FOR COLLEGE, STUDENT LOAN REPAYMENT AND INCLUDE A SPECIAL COURSE GEARED FOR YOUNG ADULTS AGED 18 TO 24. AFS ALSO CONDUCTS IN PERSON WORKSHOPS IN WESTERN WASHINGTON. THESE WORKSHOPS HELP TO BUILD THE KNOWLEDGE, SKILLS AND BEHAVIORS NECESSARY FOR PEOPLE TO SUCCESSFULLY MANAGE THEIR FINANCES. A VARIETY OF PROGRAMS ARE AVAILABLE FOR ADULTS, YOUNG ADULTS, PARENTS AND TEACHERS 4939648 1 1 0 0 0 0 0 0 1 0 1 0 0 1 1 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 14 0 56 1 0 0 0 0 0 0 0 0 0 0 0 0 X 8 8 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 CA CT IL MA MT OR WA X HELICIA THOMPSON 2063748855 600 UNIVERSITY STREET SUITE 2409 SEATTLE WA 98101 JEROME GRONFEIN CHAIRMAN & DIRECTOR 1.00 X X 1800 0 0 JOSEPH JAHN VICE-CHAIRMAN & DIRECTOR 1.00 X X 1500 0 0 MARY ELLEN O'KEEFFE DIRECTOR 1.00 X 1500 0 0 V LEE OKARMA REES DIRECTOR 1.00 X 1500 0 0 ANDREW BEMBRY DIRECTOR 1.00 X 1500 0 0 WILLIAMS JARVIS DIRECTOR 1.00 X 900 0 0 CAROLYN BARTON SECRETARY & DIRECTOR 1.00 X X 0 0 0 CHEMENE CRAWFORD EX-OFFICIO DIRECTOR 1.00 X 0 0 0 CINDY SEREMEK PRESIDENT 50.00 X 241030 0 12265 HELICIA THOMPSON TREASURER 45.00 X 129092 0 7428 REBECCA HOUSE DIRECTOR OF STRATEGIC INITIATIVES 40.00 X 143556 0 4958 JESSICA WILLIAMS-OESTMANN DIRECTOR OF OPERATIONS 40.00 X 148715 0 5844 671093 0 30495 4 0 1 0 VL SOLUTIONS 1501 S CLINTON ST STE 420 BALTIMORE MD 21224 MARKETING 185000 PEREGRIN SERVICES CORPORATION 10451 MILL RUN CIRCLE STE 310 OWINGS MILLS MD 21117 MARKETING 150500 THE DAVID L ALDRIDGE COMPANY LLC PO BOX 56506 HOUSTON TX 77256 IT SUPPORT 145976 NATIONAL FOUNDATION FOR CREDIT COUNSELIN 2033 K ST NW STE 425 WASHINGTON DC 20006 MARKETING 130010 4 X 108333 1665601 2678411 4452345 CLIENT/SETUP, NSF FEES 541990 3693559 3693559 3693559 274981 274981 2065 -2065 -2065 -2065 8418820 3693559 0 272916 300000 300000 416115 104029 312086 2503082 2340010 163072 36364 33430 2934 208363 199414 8949 242400 207908 34492 59412 47530 11882 36190 28952 7238 30000 30000 705278 705278 70768 66259 4509 220408 200033 20375 175361 132261 43100 16406 2285 14121 47262 45798 1464 166066 104802 61264 PROCESSING & BANK FEES 208637 208637 LICENSES & PERMITS 76907 76847 60 DUES & SUBSCRIPTIONS 58505 56135 2370 CLIENT EDUCATION 3856 3856 89137 76184 12953 5670517 4939648 730869 0 868481 750438 3281638 3457045 55800 63600 95731 87073 72518 78397 351343 317224 81381 34119 6598738 9927617 0 882807 11054287 15281096 887945 918799 867281 749238 0 896060 1755226 2564097 X 9092661 12555909 206400 161090 9299061 12716999 11054287 15281096 2748303 669635 0 X 0 1 X 1 0 X 1704835 2048576 3037642 3164062 4452345 14407460 1704835 2048576 3037642 3164062 4452345 14407460 6329358 8078102 110990 89848 92334 174586 274981 742739 400 3576 3976 15154175 18497544 0.53310 0.47630 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: MISCELLANEOUS INCOME - 2018 AMOUNT: $ 400. UBI REFUND - 2020 AMOUNT: $ 3,576. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 1 X 16801 14578 2223 334542 302646 31896 34119 RIGHT OF USE ASSET 882807 882807 LEASE LIABILITY 896060 896060 9058455 669635 669635 8388820 30000 30000 8418820 5640517 0 5640517 30000 30000 5670517 PART IV, LINE 2B: AMERICAN FINANCIAL SOLUTIONS, A DIVISION OF NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION, COLLECTS PAYMENTS FROM CLIENTS THAT IT DISTRIBUTES TO VARIOUS CREDITORS ON THE CLIENT'S BEHALF IN ACCORDANCE WITH EACH CLIENT'S DEBT MANAGEMENT PLAN. THE AMOUNTS COLLECTED BUT NOT YET REMITTED TO CREDITORS ARE SHOWN AS CASH HELD IN TRUST WITH A CORRESPONDING LIABILITY FOR THE AMOUNTS HELD IN TRUST. 1 NORTH SEATTLE COLLEGE 9600 COLLEGE WAY NORTH SEATTLE WA 98103 910826872 GOV'T ENTITY 300000 0 TO PROVIDE RESOURCES NEEDED AT NORTH SEATTLE COLLEGE INCLUDING SCHOLARSHIPS 1 0 PART I, LINE 2: NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION PROVIDES GRANTS TO NORTH SEATTLE COLLEGE TO FUND STUDENT SCHOLARSHIPS AND OTHER EDUCATIONAL PROGRAMS. THE FOUNDATION DOES NOT MONITOR HOW NORTH SEATTLE COLLEGE USES THE SUPPORT FUNDING. THE FOUNDATION'S BOARD REVIEWS THE SUMMARY REPORT PROVIDED BY NORTH SEATTLE COLLEGE WHICH DETAILS HOW THE GRANT FUNDING WAS SPENT. X X X X 0 0 0 0 0 0 0 1 0 CINDY SEREMEK PRESIDENT 201030 0 40000 0 0 0 5145 0 7120 0 253295 0 0 0 JESSICA WILLIAMS-OESTMANN DIRECTOR OF OPERATIONS 120715 0 28000 0 0 0 3874 0 1970 0 154559 0 0 0 PART I, LINE 7 THE BOARD OF DIRECTORS AUTHORIZED DISCRETIONARY BONUS PAYMENTS FOR CERTAIN MANAGEMENT STAFF. BONUS COMPENSATION IS AT THE ABSOLUTE DISCRETION OF THE BOARD IN SUCH AMOUNTS AND AT SUCH TIME AS THE BOARD OF DIRECTORS OF THE ORGANIZATION MAY DETERMINE. FORM 990, PART I, LINE 6 - VOLUNTEER ACTIVITIES: THERE WERE TWO VOLUNTEERS DURING THE YEAR. THE VOLUNTEERS SERVED ON THE BOARD OF DIRECTORS, ONE AS AN EX-OFFICIO BOARD MEMBER AND ONE WHO SERVED WITHOUT ACCEPTING A MEETING FEE. THE ADDITIONAL SIX VOTING DIRECTORS OF THE BOARD ALSO CONTRIBUTED A SIGNIFICANT AMOUNT OF TIME TO THE ORGANIZATION. HOWEVER, THEY RECEIVED A NOMINAL MEETING FEE FOR THEIR SERVICE AND ARE THEREFORE NOT INCLUDED ON PART I, LINE 6 OF THE TAX RETURN. FORM 990, PART III, LINE 1, ORGANIZATION MISSION STATEMENT INCLUDING PROMOTING, SUPPORTING, MAINTAINING, DEVELOPING, AND EXTENDING EDUCATIONAL OFFERINGS AND THE PURSUIT THEREOF AT OR IN CONNECTION WITH NORTH SEATTLE COLLEGE. AMERICAN FINANCIAL SOLUTIONS (AFS) IS A DIVISION OF NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION, A NON-PROFIT 501(C)(3) TAX EXEMPT ORGANIZATION. AFS IS DEDICATED TO: -EDUCATING THE PUBLIC ON THE PROPER USE OF CREDIT, PERSONAL FINANCE, MONEY MANAGEMENT, DEBT MANAGEMENT, RESPONSIBLE USE OF CREDIT, AND OTHER RELATED PURPOSES. -PROVIDING FINANCIAL SUPPORT TO NORTH SEATTLE COLLEGE TO FUND STUDENT SCHOLARSHIPS AND OTHER EDUCATIONAL PROGRAMS. NO PART OF THE NET EARNINGS OF THE FOUNDATION OR OF AFS INURES TO THE BENEFIT OF ANY PRIVATE PERSON OR ORGANIZATION OTHER THAN STUDENT SCHOLARSHIPS AND RELATED PROGRAMS OF NORTH SEATTLE COLLEGE. AFS WAS ESTABLISHED AS A PROGRAM OF THE FOUNDATION DURING THE FISCAL YEAR ENDED JUNE 30, 1999. AFS OPERATES A CONSUMER CREDIT COUNSELING PROGRAM AND AS SUCH, OFFERS COUNSELING, EDUCATION, REFERRAL RESOURCES, AND DEBT MANAGEMENT PROGRAMS TO ITS CALLERS. AFS ALSO OFFERS A VARIETY OF EDUCATIONAL AND COUNSELING RESOURCES AND PROGRAMS TO THE GENERAL PUBLIC AND COMMUNITY ORGANIZATIONS. THE PURPOSE OF THESE SERVICES IS TO ENABLE FINANCIALLY DISTRESSED PEOPLE TO HAVE A BETTER UNDERSTANDING OF THEIR PERSONAL FINANCES AND USE OF CREDIT BY OFFERING RESOURCES AND ALTERNATIVES TO THEM. PROGRAMS OFFERED INCLUDE FINANCIAL LITERACY EDUCATION, CREDIT COUNSELING, DEBT MANAGEMENT PLANS, HOME FORECLOSURE COUNSELING, COUNSELING BEFORE BANKRUPTCY, POST-BANKRUPTCY EDUCATION AND STUDENT LOAN COUNSELING. FORM 990, PART VI, SECTION B, LINE 11B EACH BOARD MEMBER IS PROVIDED A COPY OF THE FORM 990 AND ASKED TO REVIEW THE FORM AND PROVIDE ANY COMMENTS PRIOR TO FILING WITH THE INTERNAL REVENUE SERVICE. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS AND DIRECTORS COMPLETE A CONFLICT OF INTEREST DISCLOSURE YEARLY. THE INFORMATION IS REVIEWED TO ENSURE THERE ARE NO CONFLICTS. IF A CONFLICT OF INTEREST ARISES WITH A BOARD MEMBER, THEY WILL NOT BE ABLE TO PARTICIPATE IN DISCUSSION OR VOTE ON SUCH TRANSACTION OR ARRANGEMENT. THE BOARD MEMBERS MUST UPDATE THE DISCLOSURE FORM SHOULD ANY MATERIAL CHANGES TAKE PLACE DURING THE YEAR. FORM 990, PART VI, SECTION B, LINE 15 THE BOARD OF DIRECTORS REVIEWS AND SETS THE SALARY OF THE CEO BASED UPON COMPARABILITY DATA. IN ADDITION, THEY APPROVE THE SALARIES SUGGESTED BY THE CEO FOR HER DIRECT REPORTS. SALARY REVISIONS WERE BASED ON LOCAL SALARY SURVEYS OBTAINED AND JOB PERFORMANCE. THE COMPENSATION REVIEW WAS PERFORMED IN AUGUST OF 2023. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION WOULD REVIEW EACH REQUEST AND IF DEEMED REASONABLE, PROVIDE COPIES OF THE REQUESTED DATA. THE ORGANIZATION COMPLIES WITH THE PUBLIC INSPECTION REQUIREMENTS OF IRC 6104. FORM 990, PART VIII, LINE 2 NSF REFERS TO NON-SUFFICIENT FUNDS. I.R.C. SECTION 501(Q) DISCLOSURE THE INTERNAL REVENUE SERVICE HAS ESTABLISHED GUIDELINES FOR TAX EXEMPT CREDIT COUNSELING ORGANIZATIONS, WHICH ARE DESCRIBED IN IRC SECTION 501(Q). NORTH SEATTLE COMMUNITY COLLEGE FOUNDATION REVIEWS THESE GUIDELINES EACH YEAR AND VERIFIES THAT IT DOES MEET THE REQUIREMENTS OF IRC SECTION 501(Q), AS FOLLOWS: THE ORGANIZATION PROVIDES CREDIT COUNSELING SERVICES TAILORED TO THE SPECIFIC NEEDS AND CIRCUMSTANCES OF THE CONSUMER; DOES NOT MAKE LOANS TO DEBTORS; PROVIDES ONLY INCIDENTAL SERVICES TO IMPROVE CONSUMER CREDIT RECORDS AND CREDIT HISTORY, AND DOES NOT CHARGE A SEPARATE FEE FOR SUCH SERVICES; DOES NOT REFUSE SERVICES BASED ON ABILITY TO PAY OR INELIGIBILITY/UNWILLINGNESS OF CONSUMER TO ENROLL IN A DEBT MANAGEMENT PLAN (DMP); CHARGES REASONABLE FEES AND PROVIDES WAIVERS IF CONSUMER IS UNABLE TO PAY; THE MAJORITY OF THE ORGANIZATION'S BOARD MEMBERS REPRESENT BROAD INTERESTS OF THE PUBLIC AND ARE NOT EMPLOYED BY THE ORGANIZATION OR BENEFIT FROM IT; THE ORGANIZATION DOES NOT HAVE OWNERSHIP IN AN ENTITY THAT IS INVOLVED IN THE CREDIT COUNSELING OR SIMILAR BUSINESS; AND DOES NOT PAY FOR REFERRALS OR RECEIVE AMOUNTS FOR PROVIDING REFERRALS FOR DEBT MANAGEMENT PLANS. IN ADDITION, THE ORGANIZATION DOES NOT SOLICIT CONTRIBUTIONS FROM CONSUMERS DURING THE INITIAL COUNSELING PROCESS, OR WHILE A CONSUMER IS RECEIVING SERVICES FROM THE ORGANIZATION; AND THE AMOUNT OF REVENUE THE ORGANIZATION RECEIVES FROM ITS CUSTOMERS' CREDITORS ATTRIBUTABLE TO DMP SERVICES DOES NOT EXCEED THE LIMIT OF 50 PERCENT OF TOTAL REVENUES.